I am editing my review because my recent visits were way less than acceptable for a fast food restaurant.
At 12:40am I went through the drive through and was told they were “changing over the register.” And it would be 45 minutes before I could order. Okay fair... then later that morning at 4:10am-ish, I went by again and same deal, they were once again “Changing the register” and it would be 45 minutes before they could take my order. I’m gonna go out on a limb and say that was a lie and they just didn’t want to help me and most likely every other customer that went by that morning.
Second experience, I went by yesterday and ordered 2 large fries, chicken stars and 2 shakes... both large fries came very carelessly filled as shown in the picture. I could almost fit both trays of fries in one holder.
The amount of sloppy work, negligence to the customer, and lack of caring about the quality of customer experience is way too excessive. This is the only Carl’s Jr. location that I’ve been to that has ever had this issue. Every other location has had great service, smiling employees, and great food.
This Carl’s Jr. location does not represent the name of the...
Read moreOrdered a lettuce wrapped burger for keto reasons. They made me a regular hamburger. Brought it back and looked like I put the cashier out. I was the only customer at that time. She started to hand the burger to the cook, then sat it down. Cook started to make me a new one. I saw the cashier was going to throw the wrong burger away. I say don’t throw it away put that patty on my lettuce wrapped one. The cook said too late and the cashier threw the wrong burger away, then finished making my new one and wrapped it in paper. I thought for $15.20 cents for a patty, a slice of cheese, wrapped in lettuce and a large drink, maybe they would give me the patty they ended up throwing away. Nope, the cook said it was too late she finished wrapping mine in paper and then the cashier tossed the wrong one. My question is what is too late? She had not wrapped my burger yet. Definitely do not side on the customer. I won’t be back I will buy a $15 lettuce wrap from Burger King. #rude # 11/28/23...
Read moreI took a couple of kids here the other day. They had coupons for a free Carl's Jr. burger with purchase of a medium drink, but the medium drinks at Carl's Jr. are $2.79! If I had known this before our arrival, I would have taken the kids to McDonald's down the street, where you can get a 32-ounce drink for $1.00. I would then have purchased small burgers. Once they ordered a burger, the counter person charged the kids .50 cents for cheese. Just kids people. Even the counter person said they take their own kids to McDonald's for the cheaper-priced drinks. I guess this is why there wasn't anyone else in...
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