So I go to pick up an Uber order and the girl completely ignores me for about the first four minutes. Walks Up and says “ Do you need to place an order maam” and I told her “no it was a Uber order” & the name of the order I was picking up. She says OK. Walks around for a few minutes goes outside……took somebody their order comes back in goes to the back room and then comes back and says “what was the name again ma’am” (like she was annoyed I was still there) and said the complete wrong name. And I said no, and gave her the actual order name and then she proceeded to pull it up in the computer system and say she had to check it in and order for them to start working on it. I had already been there for almost 10 minutes at that point. Reported the issue to Uber and canceled because I’m not gonna deal with somebody being rude and not doing their job. I almost never have to wait 5 minutes to get the order much less waiting 10 minutes just for the order to be checked in for them to start making it. I highly recommend passing this location in Senatobia unless you want to deal with subpar Customer Service. Get rid of that girl or put her on fries. She’s not suited for the...
Read moreIt was about 11pm when we ordered and to start off they didn't have a certain frostie we wanted and it was bc they had already turned off the machine. We make our order which was a double meat #1 combo with dr. Pepper and 2 chocolate frosties and an extra small order of fries which for all that was basically a $20 dollar bill. She gave us our drinks and another lady who looked to be a manager just kinda threw out food to us and didn't say a word and walked away so I had to motion her back for some ketchup and she basically threw it at us without saying a word. She was absolutely the rudest and dirtiest looking employee I have encountered there. I drove off anyway and got home and come to find out she had given me a single patty instead of double that was smothered in ketchup and mayo to the point it was dripping off the stack of onions and pickles that were piled on the burger to make it look like a double. I've tried to call but they won't...
Read moreIf I could give it no stars I could. Stopped in Senatobia to get gas and noticed a Wendy's right next to it and figured to grab something from the value menu. What I ended up getting was something that I should've been paid to eat. The nuggets were hard and felt as if they were fried hours ago, the frosty was obviously not blended as I tasted vanilla until it was nearly gone, THEN I tasted the chocolate that I clearly asked for, I literally watched the guy put a bit of chocolate ice cream at the bottom and fill the rest with vanilla. I was then handed the frosty and when I asked for a straw that I should've already had the cashier said and I quote "what? u want a scraw?" I took the straw with a smile and drove off feeling as if I was already robbed of my money before eating the monstrosity that they gave me. I'll never stop there again and I don't recommend anyone does neither. That place should be scrapped...
Read more