This subway is usually my favorite location in Shawano however on 07/01/24 around noon I was in there with my son. The tables were filthy and the service definitely left something to be desired. The staff were not so professional nor were they following food safety guidelines. One gentleman was in a hoodie, strings hanging down and not shaved, seemed to not even want to be at work. I've never had to repeat myself so much over bread choice or cheese... However the main issue was the young employee with curly hair who had no hat or visor and no hair net that is so not ok! Not to mention when you go from the register handling money to back on the line you should absolutely wash your hands prior to gloving up! Especially considering he kept touching his face and wiping his hands on his shirt. Not once did he wash his hands after any of that! We live in a world where COVID is still active not to mention other illnesses. Money has more germs than a toilet seat... Not only did he do all of that, but he grabbed chips walked in the back to eat and still did not wash his hands before gloving up to make another person's order!!! Next time I will think twice before paying 30$ for a mediocre meal made in an unsafe setting.... Management really should look into this before...
Read moreThe toaster wasn't working properly today and it's not the guys fault. Our dipper was cold after being toasted, so was our footlong Boss sandwich and my 6 inch number 1. I went to the other Subway and had them retoast the items because they were so cold. There weren't any olives, jalapenos or banana peppers out. He also only had 6 meatballs for The Boss sandwich and it's not even dinnertime yet The employee is wearing some strap on fanny pack while working which is entirely unprofessional. As a previous manager of subway I'm so disappointed. He put 4 slices of tomatoes on the first 6 inch and 5 on mine. I know it's standard for 3 per 6 inch. They obviously have lack of training and I couldn't get that employee to smile if I paid him. He was just as unwelcoming as today as he was last time. Right before 4pm on Monday the 17th. I've been craving Subway for weeks. I regret my...
Read moreSeveral terrible experiences now. Last time i was there, there was one unexperienced worker that was extremely slow and obviously needed help from her manager who sat at a table looking at papers for the entire half hour i was there and a long line of customers suffered.
This time there were 2 employees. Both obviously newer workers as well. They didnt know what they were doing and took a long time doing sloppy work.
Very poor management. Understaffed and terrible service because of it. The workers themselves were nice people but the service was overall terrible because no one knew what they were doing and it took way longer than it...
Read more