Decided to treat the family to a dinner that we didn't make ourselves. So we went to Cracker Barrel. Last time I went was in the mid 90's & I wasn't all that impressed then. But things change - once in a while for the better. I was decidedly unimpressed with the layout - basically you have to wait in the store to be seated in the restaurant. I'm sure that's on purpose as they'll hope to sell something. But for a new customer? Angst & confusion. I was wondering if I was in the right place. Once we figured out where we needed to do & where to go, we finally arrived to be seated. The system for seating was impressive - the hostess was able to immediately find us some seats with no delay. Unfortunately, it went downhill from there. It took a while for the server to stop and get our drinks - he passed us several times in the meantime. Not necessarily a big deal at first as we were planning on taking some time to order and told him so. But it was quite a while after we were obviously ready to order before he arrived. Finally he arrives to take our order. It is extremely loud and we have to repeat several times. The wife tries the trout, I have the fried Catfish, & the son gets the country fried steak. The wife gets mashed potatoes & gravy & green beans, I get turnip greens, fried okra, fried apples, and bacon mac-n-cheese. The son gets green beans and bacon mac-n-cheese. We also get a side order of shrimp. It takes some time, but our order arrives... it's all messed up. Neither of the fish dinners have tartar sauce. No fried okra (they gave me mashed potatoes & gravy) or fried apples. The green beans were bland and overcooked. The gravy wasn't too bad, but the potatoes were pasty and underwhelming. The only thing that was tasty was the fried shrimp. The meal is over & I noticed we didn't get the bread (biscuit or corn muffin with butter) that comes with the dinners. When I asked about it, the server told me HE DIDN'T THINK WE'D WANT IT! Would I like some to go? SERIOUSLY???. I went ahead & ordered a peach cobbler, a chocolate cake, and one of their $5 "meals to go". They bring them, BUT THERE'S NO BAG (we had to ask)!! While I don't have much expectation for food in places like this, I DO expect some semblance of service. The server should NEVER make decisions for the customer (unless the customer chooses to let them). I might point out as well as we were never offered refills on our drinks until the meal was done. Long story short? I won't be going back... if the service is that bad, there's no reason to.