Taco Bell — Restaurant in Shelbyville

Allow me to preface this review with the statement that it MAY be “influenced” by an out of state item.

I ordered on the app. When I went to pick up my order, the kid at the drive-thru was outstanding. He was friendly, courteous, and looked like he wanted to be there. Customer service was phenomenal!

The food! If this store is not a training or a model store, it should be. My Baja Blast was crisp and refreshing. Everything you want it to be. The soft taco was warm and melty. Put together amazing as well. It was a nice looking taco. The steak quesadilla was well meated, well cooked, and it was ACTUALLY CUT!! I even took a pic to prove it!

Now the meximelt. If you remember them, they were melty, usually rolled up, and leaked. The new ones, they basically treat them like tacos. NOT THIS STORE! The meximelt took me straight back to my childhood. The melty, gooey, goodness that was a meximelt. I should have ordered more of them. It was perfection in a Taco Bell wrapper!

If I didn’t live, literally, on the other side of the state, I would drive out of my way to visit...

This place is terrible. I think taco bell in general is going down hill, but almost every time I have ordered from this location my order was messed up, or just completely missing, and because I do mobile orders I had to submit complaints through the app, and I have never once got a refund they just take my money. On top of that it's getting extremely expensive. You can go to speedway and get a slushee double the size for like 2$. This location specifically doesn't change the fryer oil enough either because every thing fried tastes like soap. It's to the point I stopped getting nachos and just started ordering a veggie bowl and eating it with my own chips, but the last time I spent 8$ on a veggie bowl without rice it was a bowl of lettuce with like 1tbsp of black beans and 1tbsp of guac and the tiniest bit of sour cream. Complete waste of money. All that said ya'll need to stop attacking the...

I did drive through. I ordered their chicken bacon ranch burrito on the $2 menu, I think that's were it's located. OMG, that burrito is to die for, very tasty this one is. I think Taco Bell should keep this on the menu. Just like they could bring back the Baja shrimp tacos and gorditas those are another one. I wish this place would bring them back and leave on the menu. There's 2 ideas for you Taco Bell add the Baja shrimp back to the menu and then leave on the menus as well as the chicken BLT ranch burrito. Staff was very patient with our multiple orders through the drive thru. They were friendly and polite even cracked up with us on a joke that one of my companions told while we were getting our orders. Over all very...