Not having been to this establishment for years because we've moved around a bit, we decided to give it a try since it was the same owner and we loved the filet mignon with peppercorn sauce. The salads were lacking, just sping mix with a dab of dressing and while not on the menu they made the sauce. We won't get into bread, the filet dinner was luke warm, but the steak was perfectly cooked, and on par, the food was acceptable and perhaps worthy of a return trip. We ordered additional drinks which were forgotten for 20 minutes and the waitress didnt even rush. Unfortunately, there in lied the problem. With black rings around her eyes like a raccoon, or someone who had not slept for two weeks, she had trouble speaking, handed us our salads when she could have walked around the table and set them down, however, I think if she would have tried I think she would have collapsed over the table. I'm not nitpicking but all communication was stange. Odd facial movements, eyes rolling as she was trying to think of deserts or beers on tap and with poor timing on food, we felt very uncomfortable. Then came the bill. Filet with crab was $30.95; lobster $32.95. We got one without seafood, just the prppercorn sauce, but a $5 charge and a $3 charge was added. Meals ened on the menu $0.95, but were charged $0.98. Everything was scribbled so we have no idea what the charges were. Additionally Grey Goose Martinis were $18.95 each which I don't even think we pay at the Berkshire. Things were so uncomfortable, I felt like I was being served in a lock down treatment center. We didn't even want to question the bill, we just wanted out. Prior to getting our bill, another couple was seated while waited for our bill. As she came to their table, they stated, "We're sorry, but the atmosphere is not what we anticipated, so we are leaving." They even had to repeat it to her. Sadly, the owner should have never let anyone in her condtion serve anyone. Perhaps that's why there was only one other table and one that walked out with about 4 people at the bar on a Saturday night. When dissatisfied or I don't agree with the bill I diplomatically question; I didn't even want to try, we all just wanted to leave. I felt like a quote in a Robin Williams movie, "Sometimes I feel like a psychotic horse running toward a burning barn." Just strange and...
Read moreI gave this place one star because I can't give 0. We sent an email to get a reservation at this restaurant and was not responded to at all for about 4 days. After this we decided to call and get a reservation for 7. We were seated at a small round table in a corner with just about enough room for elbow space. The table was wobbly and sticky. Our waitress came to our table 20 minutes later to give us water (the cups were disgusting and the water was awful) and menus and we were one menu short. We asked for one more. Mind you we were only the second table there. By the time the second waitress came to get drink orders we had already decided and THEN they brought the last menu. Four of us ordered salads for before the entrees and we waited around 25-30 minutes for them and were unimpressed with how they came out. The wait to get our entrees was ridiculously long just for us to receive luke warm, unappetizing food. One of us waited 30 minutes just to get a sprite. We had to ask twice. The waitress was very slow and there were only two tables to take care of. I'm just extremely unimpressed and disappointed with everything about the experience here. Even the atmosphere of the room was outdated and...
Read moreDecided to stop and try this place. Walked in at 7pm on a Saturday night, and the bar was empty. Waited at the "please wait to be seated" sign until someone finally noticed us there. The two of us were asked if we had reservations which was odd considering there weren't many people in the dining area either. Ordered the "surf and turf" and a Coke. The "Coke" came out in a dirty glass with pieces of who knows what floating in it, and tasted like watered down Walmart cola. It took 25 minutes to receive a tiny salad and bread. 50 minutes after ordering our meals showed up. While waiting for our food, the table next to us had to reject their steak because it wasn't cooked to his request. Guess what? Mine wasn't either. Apparently medium well means warm and pink. The steak had a weird unappealing smell to it as well. I will say that the potatoes, vegetables, and crab cake were very good though. Our waitress wasn't the greatest, and the overall vibe of the place just wasn't for us. We will try the place across the street next time we are...
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