KFC — Restaurant in Shreveport

It's sad when my husband say to pick where to go for lunch cause we are going to Home Depot and KFC is across the street I start thinking yes chicken potpie. Great for a cold dreary day. Well shouldn't have gone. Food was absolutely TERRIBLE!!! The 1st one I was given it was like caved in like it had no filling. It was dark and the crust even tastes burnt. A young lady came in dinning room and asked if everything was ok. I ask could she see if they had a lighter one it tasted burnt. Quick No didn't even go look didn't say can I get you something else nothing just walked away. So I take the top off well not as full as they were (like banquet potpie has more filling) and the bottom it black burnt food. Take to the counter the other young lady replaced it. It wasn't caved in but not much better. Husband gave me his biscuit it over cooked. He said they changed their tenders they are over cooked and look like the tenders they serve at schools. Flat pieces of mushed meat. Maybe food wouldn't be over cooked if the cook wasn't in the dining room watch TicToc where across the room over the music we can hear it....

PLEASE READWent to this place (KFC) to eat 12/11/2024, my wife order a 2-piece meal and I order a three-piece meal. My wife chicken was running blood, I took the chicken to the manager, she replied the pieces were large, so she asked the cooker to turn the heat up. She bit in the second piece and nothing but blood finally I bit into my as well, nothing but raw meat and blood. I was very nice each time as I approached the front counter. The manager shouted (WELL I AM NOT SERVING ANYMORE I'LL JUST GIVE YOU A REFUND). She made me and my wife fill as if it was out fault that the chicken was still alive, wow I was shocked when she reacted like that so unprofessional. She never said, I apologize if you have time, let cook some more now that the heat is higher. I plan to take this to the next level only because of her attitude.IT IS AGAINST THE LAW. (Food and drug administration). Store 125....

If I could give this store zero stars I would.no good customer service I ordered my food and the cashier told me to pull forward without giving me a total when I got to the window she gave me my food and a receipt and told me to have a good day like she was giving it to me for free I don’t have to steal that’s why I paid for it. she told me I was stealing how is that stealing when you didn’t do your job right.the chicken wasn't spicy at all she said she were looking out for the customer how is that that’s not looking out for a customer 🤔 that don't make sense I tho you supposed to take the money first and give the customer there total be for giving them a receipt and food I won’t eat at this kfc anymore they don’t do there job right and try to blame the customer for there mess up and the funny part about it she didn’t give me the correct receipt so sounds like she is giving food...