Nazrawi Ethiopian Restaurant — Restaurant in Silver Spring

Two stars for cleanliness and cozy environment. By the way I am an Ethiopian who knows Ethiopian food very well and have lived in the united states for two decades to appreciate food from different cultures. But I don't understand what this restaurant is trying to do. It looks like a buffet but Your options are limited. They tell you to pick 1 from here 3 from there and 4 from there. sauces and cheap salads are also among the options. What the hell? Give me what i want and charge me what you think is fair. Don't limit my options. Being the only Ethiopian express restaurant in the area you are not attracting a lot of Ethiopian customers. A lot of Ethiopians are talking about limited choices, less varieties. If your target is everybody except Ethiopians give them more than lentils and cabbage. Where is Goden tibs, doro wot, Kitfo, alicha, Key, minchet abish, yebeg kikil and more. And please don't be stingy act like a restaurant where there a lot to choose from with a fair price. You can make money and be successful from a lot of traffic. I know it might be tough for you guys because you are surrounded by a lot of Ethiopian restaurants. Find something that make you stand out. I have been to your place not only to eat but also to support but there is always something missing. I can't quiet say what. So may be take a survey. Get ideas from the community and make a radical change. I guarantee you you will see lines in the near future. Today I was not happy with the choices i was given i walked out with out buying. But i will come back. Please take this as a constructive advice not as negative...

Horrible experience. Doro Wat was not cooked all the way. Was gushing out blood. They took long to come so we could tell them. They came and asked if we wanted another, we said no because at that point, we were almost finished with our Veggie combo and no longer wanted it. We asked them to take it off the check, and they said ok, no problem. Then, as we were about to get the check , they brought out more, asking us to please take it although we were finished eating. We said no thank you and were waiting for the check. They left it on out check and wouldn't take it off even though we didn't eat it because they gave it to us undercooked originally. And they agreed to take it off before, so that was extremely unprofessional. We will be sure never to be back and tell our family to stay away. That was not ok. And they were being stingy with the injere and would not check on us the whole time to replace water or anything. It felt rude, and we were polite the whole time. My friend didn't want to argue with them, so...

Note: this review is not about the food, only about the service. I will gladly change this review once the service improves.

We walked in this afternoon, waited for our food for 25 minutes, and when the staff still hadn't started our meal still, asked for a refund. Btw, thanks Manuel at the register for being a good sport about it.

Here's the problem - they had 2 people cooking the food in the back, and only one person actually putting it on plates. The process of actually putting the food on plates takes about 1 minute per plate (I counted), but somehow there's a 5 minute gap between how often different customer's food arrives. What is causing this issue? This is completely unacceptable, especially for a place with Express in its name. Would serve you well to figure out what is causing...