There is an always an excuse not to help the customer, last time we came exactly at 7 and they said we can't help you we are closed, this time we came 6:20 and the excuse that we closed early for a special event and can't help you although the window is open, this is the second time for my 9 years kid walking for about 25 min just to get a treat and they are not available to serve, I even spoke with the manager Ryan and she said...
Read more2nd time I had a rude server in this store.I stopped spending so much on coffee but once in a while I will treat myself. I will stop treating myself while shopping so I don't ruin my mood. From the treatment. My favorite was coffee grounds floating in my coffee and blank stare and was going to charge me for another...
Read moreWorst Starbucks in Simi! I feel bad for the young staff because they actually do a good job but the manager and older staff are the problem. The manager took a personal phone call while my mother was in line waiting to place an order and had to wait for her to finish! I ordered a grande and she gave...
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