Domino's Pizza — Restaurant in Smithville

I'll start by saying we love Domino's Pizza! We typically get it once a week where we live. We were visiting this weekend in Smithville and figured we'd check out their Domino's. Ordered online and got there a couple minutes after the app said it was ready for pickup. We sat at the pickup window for 8+ minutes without a single person greeting us (and several people walked by the window and 1 person even made eye contact with us). Finally, we pulled around to the front and my fiancè got out and went inside to get it. Overall it took about 15-20 minutes to get our pizza. It was only warm by the time we got home. Warmed it up in the oven and both of our pizzas tasted very odd. Overall it was a poor experience and probably...

I am very pleased with our local Smithville Dominos . Customer service is excellent .... almost every time . I recently had a issue with a pizza I ordered and Kimberly , the manager was quick and happy to take care of it, offering a replacement to be used right then it on a future date . I called today ... almost three weeks later and she remembered me and was happy to honor her offer. Their boneless chicken wings are one of my favorite things to eat ... the jalapeño and pineapple is amazing . Pasta dishes are very good and are offered in a bread bowl or a tin... perfect meal for a cold Fall night . Keep up the good work Kimberly and the...

Usually pretty good, but the last time I ordered, I was charged double for my tip. My receipt said the price and had the original tip on it and looked correct, but a couple days later my card app alerts me and shows that I was charged for the tip twice. Am going to try to contact the store about this. Will probably update afterwards either way it goes.

UPDATE: I was refunded the difference very quickly. The staff were very nice and only asked for something showing I'd been overcharged, which is perfectly reasonable. Back to full recommendation if you want to order pizza...