Dollar General — Local services in Smithville

This location is a joke. Let's start at the beginning.... The parking lot, at one end you can't ark in fear of getting hit because the parking rows are way to close together. You can pull in but watch backing out. The store looks as if nothing gets put away. Isles full of unpacked merchandise blocking walk ways. You would think ok maybe it's truck day. Nope this is every day. Next 4 employees on staff working and one at register while other stand around on phones or chatting. Now let's talk about product quality. I just bought a loaf of bread. You don't think to check the use by date right? Wrong, not at this location check all dates. I get home and thank God no mold but yes it's expired. I wish this was the only time this has happened. A couple months ago it happened with cheese and chips. Glad there are other DGs in Smithville. Just 2 miles down Nashville hwy past Walmart is a clean store. Send the extra gas n go to that location or another one at least you won't break you neck trying to shop not end up poisoned from expired food. Either get your act together DG on Congress or they need to shut you down at least until they can find better management. Who does their job and makes sure...

Prices are reasonably priced and coupon codes offer a great deal, but often this store is never stocked. Items are scattered across the store and difficult to find. The store seemed to not be disinfected as the floors are often covered in a layer of dirt or some type of staining. I have witnessed the staff leaving before the10 pm closing time, so I doubt the store is disinfected. The employees are usually smoking outside the majority of times I've been there. A particular manager (Sasha) shared misinformation about return policies. We then asked another Dollar General that had a different policy who let us return the item.(Both in the same district.) The manger has also been caught ridiculing customers. While I agree the public can be a handful, as a employee in customer service, it's not professional to react in such as way. I would also mention the store is a bit "outdated" compared to the others, but that's just...

This Dollar General store never keeps it's shelves stocked and everything always seems to be scattered. This is not a bad reflection upon the employees, it's just too small of a location for the powers that be to be able to do what they want. I'm sure every size DG has a layout design, but this one is all over the map. Still, better than wading through 40,000 items when you really just wanna get the six things you need...