Bruno's Pizza Downtown — Restaurant in South Bend

Having reviewed many a pizza joints, I had to add a South Bend pizza review. Since we stayed at the Courtyard about 1 block away we ordered a few pizzas since we had a pretty decent sized party and the restaurant looked quite small. Figured 1 block away it wouldn't take long, however we were wrong on that. This place is either super busy on a Saturday night, or super slow. I'd say they are quite busy on Saturdays. Once the pizza finally arrived I couldn't wait to try one of each we had ordered. The cheese pizza was somewhat greasy from the cheese. Pizza was exceptionally sweet. If you like sweet pizza sauce this is your place. Sweetest I've ever had. Pizza Undercarriage was done well however there wasn't any snap or crisp to it at all. Now on to the stuffed pizza. Same sweetness from the cheese pizza. Again, has to be that sauce which is a dark red sauce, good tomato flavor, just very sweet. Cheese was again slightly greasy. This stuffed pizza also has no real snap, just a chewiness. One slice of this stuffed pizza and you are filled up. Very, very filling. I actually preferred the stuffed pizza to the regular cheese pizza. All in all, pretty slow to get the food 1 block away, very sweet sauce, definitely distinguishable. While I am not a big fan of sweet sauce, I had to rate...

We placed an order but they were the same. Rather hum drum to be located where tourist come and go. The same unfriendly people and service. I left thinking I am not coming back here. I only go with my son. He likes those pizza. We have better pizza on our side of town. The pizza had too much hot peppers and seasoning on it. I was very disappointed. The last time I was disappointed the order was not taken right. I don't go there often. I probably want return. Nobody says much. Kinda of robotic. I suppose the owner is the cook? It's for a clientele who hasn't had a better pizza experience. They have two TVs but I have more at home. On stations the manager has chosen. Obviously the pizza could be better in my opinion for the price. A speciality pizza we chose. My son can order over the phone if he chooses to or not. If he wants to keep buying their pizza. So many better pizza places. Go there make your own decision. It's your choice. I think they have a good location so they continue to get lots of customers from local people and repeat customers. So, they unfriendly because they are established and are not new to the area. I remember, they were nicer and friendly and they had...

Check your food before you leave! Don't trust that they will bother to read your ticket! Go get a pizza. Spend way too long waiting and they aren't even busy. Get home. The pizza order is completely wrong! So Now over an hour spent trying to get dinner and have none. Call they say oh I remember I didn't really look at the ticket closely, can you come back in and we'll make you another. No not spending over an hour again and driving clear back there. They can offer you a free pizza for another time. Great so you have my money and I have no dinner but if I ever go back I'll get a free pizza. No I would like a refund of my money. Then you say you have to have the pizza back in order to give a refund, it's policy! Are you freaking kidding me!!! You openly admitted to making the pizza wrong because you didn't bother reading the ticket! Then you want the pizza drove all the way back in for a refund! Not to mention another hour of my time, with yet no dinner because you didn't bother to read the ticket! Will never be back! This is absolutely ridiculous and incredibly terrible customer service! It's too bad because had always liked your...