Update: I was informed by an employee that the district manager for this location requires all of her stores to make you pull out of the drive thru and park to wait on someone to bring the food out as they get rated on the drive thru timer. Her bonus is more important than customer satisfaction. When I refuse to leave the window and park they get mad and tell me I have to pull around the store to park. Way to go boss! My suggestion is to train your people to make fast food the way it's designed to be served by corporate. Not cheat the system for a few extra bucks on your check. It makes me wonder where else you are cheating the system. on your food cost perhaps? Are you serving expired food as well? Many questions can be asked with such shadey management.
This location has went so far down hill since I've been ordering here. They always make you pull around and wait for someone to walk your food out even if you're the only car in the drive thru. Then homeless people hanging around the gas station it's attached to beg for money while your waiting 10 minutes on supposedly fast food. Then you have to go inside to have them correct all the mistakes on your order and give you sauce packets that they forgot to put in the bag. I've told them several times that I did not want to pull around and wait at the front door and they flat out told me that there drive thru is timed and they do it to keep there score up even if it is a huge inconvenience to the customers. At least there boss gets the bonus for fast drive thru time even though it's dishonest. We eat out a lot and we love burger king but this one is the closest to our home and we avoid it with a passion now. It's a shame. My last review from 2 years ago was a 5 star. I just realized I needed to update it and I'm sorry if anyone went there based on...
Read moreI wish I could give this 0 stars. Every single time we have went to this location there is a problem, we either don’t receive all of our food, our food is wrong or made incorrectly or it’s cold. The last time Sunday 10/8/2023 was the worst yet. I ordered online, arrived at the location 20 minutes after placing the order (to give them time since I’ve always ended up having to wait 15-20 minutes). Go through the drive thru … had to pull around and park to wait because the order wasn’t ready. After waiting 15 minutes in the parking lot my order is brought to me. Once I returned home and opened my food, all of it was there but any requests made (no onion, tomato.. etc) weren’t right. After my kids began to eat, we realized there was MOLD on the sandwiches. Contacted the restaurant and was told to contact corporate for a refund because it was an online order. I contacted corporate only to be told I cannot have a refund for the moldy inedible food I spent over $30 on and had to throw away but that they’d be happy to send me a $15 coupon for next time. Next time?!? Why tf would I go back there to wait forever and receive the wrong/cold food that is probably covered in mold again?? I would never recommend this location to anyone and dhec needs to be inspecting this place a...
Read moreAstrophysicists say that the closer you get to a black hole, the more time begins to slow down. I would contend that this principal applies to your proximity to the pick-up window at this Burger King. After you make your order, you will find that you will wait longer and longer as your vehicle slowly inches towards that food dispensing portal. When you finally make that last crawl, after countless epochs, your food is still not ready.
You have reached the Burger Event Horizon. That point where there is no escape from the temporal sponge that is this Burger King. After having waited so long you cannot just leave. Every second you wait for that double cheeseburger and medium drink extends into infinity. As you groan, the time-dilation draws it out into a slow, eldritch cry not heard on this Earth since ancient times.
All reality suddenly and unexpectedly snaps back into proper sync as a brown paper bag and soda leaking cup are thrust into your car. This violent return to reality induces a state of nausea and confusion. You wearily drive away, both forgetting to make sure your burger isn't drenched in every condiment you didn't ask for (it is) and praying for the damned souls who were in line behind you.
Very clean...
Read more