This particular store has a huge problem with miscommunication between the employees that make the sandwichs and the ones that ring you up at the register. I have had several incidents where i was OVER charged for my sandwich and the only reason i caught it was because i asked from my receipt(which is optional at this point). I filled a complaint on the corporate website due to the fact that when someone is billing you more than what services they are providing on a repeated basis, that is theft. Whether it was intentional or not by the employee doesn't matter. If it happened to me on several occasions can you imagine who many unsuspecting customers who don't ask for a receipt get overcharged??? When the owner of the franchise called me directly he left a voicemail stating that i didn't need to call him back to discuss the matter since apparently i was in the wrong because it's my job to tell the employees at the register what sandwich i ordered. I called back anyhow just to be put into voicemail. I enjoy Jersey Mike's subs but i will be telling everyone in my area to NOT patronize this specific establishment as their protocols by management are either NOT being followed or there are none in place in regards to proper communication...
Read moreA fast-casual sub sandwich chain that grounded its origin in 1956 on the Jersey Shore. Now with over 2500 locations offering freshly sliced on-site meats and cheeses, in store baked breads from the same receipt it started with over 60 years ago and variety of garden fresh toppings. One has a selection of cheesesteaks, clubs and subs on your choice of white, wheat, rosemary parmesan and Udi’s gluten free breads in mini, regular and giant sizes. Simple interior with order and prep counter and limited seating with tables and chairs. We ordered the regular Club Supreme on wheat with oven roasted Choice Top Round roast beef, turkey, applewood smoked bacon, Swiss cheese, mayo, lettuce and tomato. We swapped out the Swiss for provolone. Sub was sufficient for the two of us with soft bread with a crusty top, ample amount of sliced roast beef and turkey, crispy bacon and the toppings to our liking. Add in a soda and some chips and you got a complete meal. Store was clean, organized and...
Read moreThe food and service at this location is always excellent! Specifically, today I was in there getting my sandwich made And the workers greeted me with kindness and smiles the whole time! I also watched them get yelled at by a customer who accidentally got mushrooms on their sandwich and chose some not very nice words to say to these workers. During the entire interaction, the woman working was nothing but kind and respectful to the customer, even though she was not getting that in return. I used to work in the fast food service and it’s definitely a difficult thing to do and remain so positive like these workers do! The sandwiches are always so great here too, one of my...
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