I ordered 6 biscuits and I said the dollar special and the young lady asked me did I want egg and cheese on it and I said yes ma’am she said anything else I said grape jelly. I had to wait for them to make it which is great that mean it was fresh. But I only got three with cheese and egg and three without. When I call telling a young man what went on he’s telling me he was there and he heard what I said. And he was kind of rude telling me to let him finish. Which I was trying to finish myself. He’s gonna tell me what I ordered cause he was there. And I told him what I said and he’s gonna tell me that’s not true and raise his voice. Now I’m telling him don’t talk to me like that so he just put down the phone and discontinued the conversation. They are rude and disrespectful and I know what I said and I know what I ordered. Teach your employees how to answer the phone. And when it doesn’t Go their way do not put down the phone and just stop talking very rude and...
Read moreThis is the countless time I have had an issue with my order. I went inside and wanted some Spicy Go Wraps cheese only (what I order every time I come here).. what I got was go wraps with nothing but chicken. Receipt says "plain" but I specifically said "cheese only." And literally the pieces of chicken are not even as wide as my fingers. Looks like 3 wraps were made with 1 piece of spicy chicken, instead of each being made with half a piece of spicy chicken. It is bad enough I'm paying $2 a piece and not getting half of what comes on it, then I get no cheese, which is literally what I asked for, and the skimpiest pieces of chicken?? Oh and the lack of customer service.... its terrible when I as a customer am saying hello and the cashier doesn't even acknowledge it, then I grab my food and say thank you and again am not acknowledged. I will never be back. I'll drive to the Wendy's at the end of Leesburg Rd. I'm tired of this...
Read moreEdit: I am not able to do a new review.... my daughter wanted to go to Wendy's tonight and i was hesitant. I shoukd have stuck with my gut feeling. I waited a total of 40 minutes for two orders, one was for a set pickup time amd the other was when i got to the store. A fry was left out of the bag, sour cream not on the potato, the chicken sandwich made upside down and inside put, and the food was cold. The only thing good was the soda and they got that wrong because they gave me two instead of one. I will not return certainly after this experience. My children and I were in the business waiting for 8 minutes at the counter with no one coming to take our order. I looked 4 people in the eyes, one of them asked who was working front counter, and Noone moved. We got tired of waiting and left. This Wendy's has its hit or misses and lately its been a...
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