Rafael's Italian Restaurant — Restaurant in South Cleveland

To give 1 star ins an annomily for me but this is that time. My family of four adults had been traveling all day in the Blue Ridge Copper Hill Ocoee area all day on the 4th just enjoying the day. There were many places we could have stopped to eat but as we we coming back through Ocoee my wife found this establishment and were drawn to the great comments and the looks of the menu. We had run into a couple of places the same day that were closed but that was to be expected on the 4th of July. She went to the website and checked the hours to be sure they were not closed for the holiday and the site said they were open. We drove a long ways to get here and as we pulled up ro park the neon OPEN sign was on and lights were on. The only vehicles in front were us a truck I parked beside and another car. As I were getting out of the car two people came out of the restaurant. One got in the truck next to me backed up and left. The other got in the car and they left. I thought nothing of it as I walked to the door and tried to go in. The door was locked. My wife had got there before me and and said as the person that got in the car walked past her they looked a her and said sorry as they got in the car and left. Now I get its the 4th and the workers wanted to leave early but to just close the doors and walk past obvious customers when sign says open and website says open and not have the decency to say Sorry folks we decided to close early.....No!! I give no recommendation for this bussiness at all. They might have good food and all but how would you know if they were going to be open at...

I got the hot buffalo wings, very pleasantly surprised, very good! In the upper level of wings that i have ever had. I ordered 20 because 10 at most places is not enough. But here 10 stuffed me. Nice size wings. I asked for them to be a little extra well done and they came out perfect, crispy but not tough or dry, not fatty or chewy either, they were just about perfect. The flavor of the sauce was really good, good consistency, hot but not too hot, my nose did run a little bit but that the best part of eating wings. The sauce also had a nice hint of sweetness to balance the heat but not too sweet. I really liked the sauce, can you tell? I got the blue cheese dressing as a dipper instead of ranch. The dressing came in those little bags like big ketchup packets that I am never impressed with. But not this time and I don't know why because this dressing had exact ingredients as other blue cheese dressings that i have had that were not that good, just blah, very thin in consistency, and no rich blue cheese flavor. But not this dressing, it was thick and had a rich blue cheese flavor that complimented the sweetish hot crispy buffalo wings just perfectly. It was cobblestone brand blue cheese dressing. So good job Raphael's. Don't change anything on your wings. And by the way Raphael means "God has healed" or "God...

Called ahead of time and ordered 4 pizzas for a party. Arrived at pickup time and was told that they gave my pizzas away to someone else and they were remaking them. So I waited for them to remake them. Well they only remade 2 of them! So I had to wait yet again for the other 2 pizzas, meanwhile the first 2 we’re getting cold. So I had to wait over 1/2 an hr after pickup time to get my order. Got home and the order was wrong. I called and they told me to take pictures of the pizzas and to bring the pictures by next time I was out and they would replace the pizza. Went today and took the pictures as instructed to do and was told the pictures weren’t good enough. Was told I should have taken better pictures because I only took a picture of the corner of one of the pizzas and I probably took a picture of the same pizza twice. Are you kidding me? What a joke!!! I will never be back. The pizza itself was mediocre at best and very greasy. They can’t get the order correct then won’t honor their mistakes or make them right then call their...