Burger King — Restaurant in South Gate

I have two experiences, back to back.

The other night I put in an order and showed up about 20 mins after I put it in. The guy over the speaker was very rude and after he finally heard us after repeating ourselves, told us to pull up. We were then ignored for another 20 minutes. He opened the window then walked away. Finally he came back with the order and we left. This was over 40ish minutes of me initially putting on the order and then having to wait. They didn’t have it ready as they were supposed to and he wasn’t attentive. Then when we got home we realized the burger has no cheese after we paid for it, and we had no marinara sauce for the mozzarella sticks and no chocolate sauce for the churros. I brushed it off and that was that.

Today my partner and I had a rough day and didn’t have much time to eat before he had to leave for work, so we went back to BK. I mainly just wanted churros again and with the sauce this time so I wanted to try again. After waiting in line to order we were told by a man to order off the screen. We were a little frustrated since there was multiple open screens and we wish he had disclosed that earlier so we didn’t waste time. Then after trying to order; the screen timed out and told us to order with the cashier. He told us to try again. We tried again, same thing. He comes over and tries to see, the screen reset and he told us to try again. Frustrated we move to another screen and the same issues happens. We ask him to please take our order. He comes over again and watches us use the screen for the fourth time to show him. Same issue. He walks away and doesn’t take our order. Now we’ve really lost a lot of time in our time crunch. Then a woman steps in and helps us way better than the guy did. She takes our order and is kind about it. Then after I ordered coffee she made a new batch and brought it to me. We finally felt heard. So thank you to this lady because I had already been sad and crying not long before this and kindness goes a long way. We got to eat and my partner made it to work just on time, so it all worked out. (Except the marinara sauce was left out again lol) but I was just happy the woman helped. She stepped in and picked up the slack from the others. Hopefully the guy working there can take notes. I understand working food can be rough and suck and is demanding but please do not project it...

This Burger King is just terrible. We went through the drive-thru and I was curious about the new chicken wraps, and wanted some onion rings. We pulled up and waiting for 2 minutes to be greeted ( at this point I knew we were in for it ) the girl on the headset popped off with immediate attitude! I was so shocked, and confused and curious on why she was giving us attitude. All I asked her was about the sauce used in the wraps and this little girl said “ you see it on the menu, it’s right in front of you, open your eyes “ so that got me thinking, and it got me heated… so whatever, I let it go and we drive up and she’s brings another female to the window acting like she was going to do something! Not only that, we could see the manager wearing a headset in the background, and he didn’t even think to take action or anything, I put my car in park and waited because I stay ready lol me and my partner just looked at her and started laughing like she lost her mind. Granted, we didn’t feel comfortable at this point to trust the food, for all we know they probably would spit in it. Lol We ended up ordering a large fry because you can’t go wrong with that, and they had us waiting 10 minutes! She aggressively handed me the bag, and slammed the window !! It took every ounce of energy in me to stay in my car!! At the end of the day, I decided not to act upon that, or break my character, because after all how terrible it must be for her.. given the fact she chose to work at a fast food place. I drove off and we both agreed that we would never come back to this place. so I definitely wouldn’t recommend anybody coming here. I wouldn’t trust it if they’re allowing their employees to treat innocent customers with disrespect, I can only imagine how they’re handling their food. Not only that, it’s just...

The food was decent, as it usually always is any Burger King, but I when I went into the bathroom, I knocked on the stall door, but it wasn't locked so it sort of just swung open slowly, and there was this guy bent over the toilet grabbing onto the pipes connected to the back of the toilet, and another guy was behind him pounding his backside like a jackhammer. Once I realized what I was seeing, I looked down and both of their pants were around their ankles. I immediately vomited as I was turning away, but I think I might have splashed both of them with the vomit, because the panting and moaning stopped, and they both started yelling at me saying, "What the Fu*k man!! Don't you know how to knock?!" Of course, I was in way too much shock to even answer, and all I wanted to do was get the hell out of there. My entire Burger King meal was totally wasted, and all over the restroom floor and apparently splattered on the two sexually active men, who decided the best place to bang each other out was the stall of a Burger King bathroom. I got the hell out of there, and haven't been back since. I recently made an appointment with a therapist for possible PTSD symptoms...Oh, and after that incident, I am always praying for allergy attacks with severe congestion, because the smell in that stall, at that moment, was as repugnant as you could possibly imagine. I have actually woken up to that smell in nightmares I've had since that day...But other than that, the service was pretty good, given the...