Sabor Latino Cubano Criollo Restaurant — Restaurant in South Miami

Sad to place this review today after a horrible experience. First, I would like to start by saying that we have been longtime and loyal customers of this business-supporting them DAILY for years-especially throughout COVID uncertainty when they were in danger of shutting down. We currently order from them at least weekly to continue supporting this business and the staff we felt were like family. Today we ordered breakfast for the whole family, but one order was missing. We called to advise and they insisted that the order was included, basically calling us liars, despite one of our children sitting without food. After speaking to the manager and explaining the situation, we only received an offer to credit a FUTURE order and ZERO apology or empathy. Their delivery driver could not deliver the missing order either because we were “too far” despite being 10 min away even in traffic. Bottom line, the food is great-but don’t expect any issues to be corrected or any attempt to make them right by the rude, unprofessional and unfit management. We will NEVER order again or recommend family...

I'm not sure what to say about Sabor Latino Cubana Criollo. The place is clean, yes. The staff is friendly, yes. And, the food is adequate and inexpensive, yes. I guess that is the issue; the cooking is ok but kind of lacking a soul. For instance, the croquetas were stuffed with supposedly delicious ham and filling. The flavor was ok, but I could not identify one piece of ever so small meat. I expected some texture and flavor but it was totally bland. Why not make it with a rice and ham filling you can feel and identify? Why have them concocted with homogenized ham and flour? Likewise the empanada was filled with bland, unseasoned ground beef although surprisingly the pastry envelope was light and tasty. The other dish we ordered, the roasted pork was tasty although came smothered in an overly salted mixture of crunchy sautéed onions and dark sauce. I guess, what I should say is the cooking at Sabor Latino Cubano Criolla is inconsistent. ...

Never order food from here for delivery.. Had missing sides and contacted business to let them know and they only dismissed me that they could not do anything about it because I had placed the order through Uber eats.. They also advertise in their menu the seafood soup and that it comes with 2 sides but it doesn't. When I received the soup I was missing a side and they also dismissed me saying that it only comes with white rice. Very bad service and with very poor customer care or concern. I paid for food that I did not receive. If this is the type of service provided without stepping foot in the restaurant, You can be 100% sure that I will never go and I will never recommend this place to anyone.. I am giving it 1 star only to be able to place this review online, but in...