Subway — Restaurant in South Milwaukee

If you want horrible service and rude attitudes, this is the Subway for you! I came to this location over a week ago for sandwiches and sidekicks and was told they didn't have any of the sidekicks, that the warehouse was out. No biggie. They're a new novelty, so it happens. Today (2-20-24 around 11:30am) I did some shopping at Walmart, not expecting to stop at Subway, but I thought I'd ask if they had the sidekicks in, and they did! I asked for a pretzel and cookie and was told to get in line behind people who hadn't decided on what sandwiches they wanted. I stood behind them, and I asked them if they would mind if I went in front of them because I wasn't getting sandwiches this time, and they said sure. There was another young woman working who began making the sandwiches for this couple. I placed my order with the EXTREMELY rude young woman who then asked the couple if they wanted sidekicks and "what do you want", to which the customer said, "Sure, she'd like a churro." I then waited while this worker did everything but the pretzel and cookie I ordered, including making the churro. She cleaned up and walked around. I decided to go spend my money some place else and left. I can see why the reviews for this location are so bad. There are many other places to spend your money. Go to the Cousins on Layton or the Subway location on Whitnall.

**I should have taken my own advice and not tried this location again. I visited 4/5/25 and ordered a half turkey sub with just a little mayo. No drink or chips. I paid $8.01 for this. When I asked why so much, thinking she may have charged me for extra meat or something, she told me that prices on the board are not the same as they are in the register. The sandwich was $7.59, but with tax, it came to the $8.01. After a short 2 mile ride home, I sat down to eat the sandwich. There was SO much mayo that my sandwich was actually dripping! I tried getting some of the mayo off, but halfway through the half sub, the bread was soggy. I should have remembered my previous review and...

The two workers were sitting in the back. So I asked one about the flavors of their cookies. The red head employee answered my questions, as I walked away she said and there’s a bell so you don’t have to yell. Perhaps if you were in the front I wouldn’t have to. I then decided to purchase cookies, and a the other female employee came to assist. I explained she tell her co worker “little girl” not to address people the way she spoke to me. She replied she heard the convo, and implied I didn’t have to pay for them. I insisted on paying, and I did. The red head came from the back with an empty cup and began to use the soda machine. While drinking her soda she addresses me and said she “wasn’t that little”. She needs a new job or customer service training. Once I walked away there was no need for her to address me, as if she were upset she had to get up from the back to help a customer. Not everyone will accept the poor level of customer service and disrespect displayed today.

I asked for her name, the short brunette apparently didn’t know-and asked the red head for her name. The red head then replied, I’m not giving her my name. So I took a photo which I will not post, but will be available for management.

Not sure who is who, but my receipt said I was helped by rep 4399.

Lazy employees, unappreciative of employment during a pandemic. 0 stars, would...

Update on my order from today.. What a joke on my sub I got delivered today. Not only was my bread hard and stale my sub was piled high with meat and no veggies. When I say the asshat who made my sub put 2 tomatoes, 5-6 slivers of onions, a sprinkle of lettuce, and like 2 black olives. Worst made sub I have ever had. I will never return to this location or any Subway again. Quality of food has gone way way down.

I like a "little" extra mayo, so I asked "more". Be careful what you ask for. (my mistake) I got more and then some. Since there are different thoughts of what extra means, I will definitely go without any mayo and ask for a side cup and add it myself. I did the BOGO subs to take one home to my daughter after work and even though I didn't ask for extra mayo on her sub, it looks like there's a lot on the sub without even unwrapping it. Needless to say the positives; my subs were topped high with crisp fresh vegetables. I've never had a real issue with this Subway and the employees have...