Rowdy Rooster Eatery — Restaurant in Southington

I’m very sorry to say that I had an absolutely terrible experience at this restaurant. My wife and I were excited to try Rowdy Rooster since it is brand new and the menu looks delicious. I placed an online to go order through Google and was charged. I was never led to believe it would be an issue. I arrived to the restaurant 30 minutes later when I was told my order would be ready. When I showed up, after advising staff I was there for an online order, they asked me what was in my order. This concerned me a little but they told me they would then check on my order. I stood around for the next 10 minutes while the staff member who told me they would check on my order walked around helping other customers instead of checking on my order as she said. She finally returned only to tell me it wasn’t ready yet. I then asked if the kitchen even had my order and was again told they’d check. I waited another 10 minutes while she again helped other customers only to return to tell me my order was never received. I have an email receipt for my order and as stated before was already charged. Staff apologized and offered to place my order at that time but I had already waited about a half hour only to be told my order was never placed anyways. Obviously I’m expecting a full refund and I left my name and phone number with a staff member. I was told there was no Manager available to process my refund at that time which is amazing since it was a busy Sunday morning when a manager should most definitely be available.

I’m sorry to say that this experience ruined the restaurant for me. I don’t see myself ever giving Rowdy Rooster a fair opportunity after this poor experience. This was more than a staffing issue however that was clearly a problem as no manager or owner was even available to resolve my issue right then and there.

I am not one normally to complain or leave negative reviews but I have never seen a restaurant operate so poorly and fail to resolve a problem in a...

Kelly was our server today, and she was incredible. We ordered the biscuits and gravy meal, the mexi scramble, and the hungry rooster with chocolate chips pancakes. The biscuits and gravy are so delicious. If you are looking for good southern or Midwestern biscuits and gravy, this is your spot. The potatoes are crisp and flavorful, and my over medium eggs were perfect. The Mexican scramble was very big but even more tasty. The fresh ingredients are what really sets them apart from other breakfast places. The hungry rooster was ordered for my 2 kids to split (ages 4 and almost 7). It came with 2 pancakes, scrambled eggs, homefries, and toast. The pancakes were perfect. There are not too many chocolate chips, and they cook them in the pancake (so little mess for the kids or us to clean up). We also ordered the fresh orange juice, and it was perfect. Not too sweet, not bitter, light pulp (if any), but very yummy. This was our 3rd visit to the Rowdy Rooster for breakfast, and we look forward to many more as well as trying...

Saw a new spot opened up here so decided to give it a shot. The biscuits and gravy were good. The biscuits were fluffy and pillowy thick with big chunks of sausage gravy. Egg over medium cooked to perfection , with there home fries which are more like fingerling potatoes but fried as good as it gets..just needed some salt. The waffle was good nothing to write home about. Now to the eggs Benedict. My wife loved everything about them except for the runny whites. Service was good but a little slow but hey for a new spot.what do you expect? I was apologized for the long wait and overall.customer experience was great. Just it's new and probably gotta work a few kinks out and I'm sure they'll get better. As for now I wanna rate them a 3.5. Stars but Google doesn't allow for half stars. I'll give you a ratings of 4 stars and revisit again soon and hopefully update you to 5 stars. Update just went back and everything was great! Food was as good as it gets the service was awesome . Solid 4.5 stars...