Subway — Restaurant in Spanish Fort

1 star is being generous! I went in with my daughter ordered us sandwichs they messed hers up would not fix it laughed at her making her cry. I had gone to the grocery store next-door to find a cake for her stepmom. The older lady who I believe to maybe had been the manager followed her to the store next-door stared her down laughing as she told mr thry wouldn't fix it. I then told her politely that it would've been nice if she would've fixed her order. as she was laughing and knowing that nothing would come of it and that she really didn't care if she made a Customer cry or not I kindly said to her well thank you and you have a nice day I walked away turned my back. I talking to my daughter while doing my shopping. She then came up to me and started yelling at me in the store. Embarrassed by her we left the store not knowing she followed us. As we got in the vehicle she was standing at the door pointing, laughing, swearing and yelling. This was an older plus size lady I would say probably in her 50s with a horrible rude unprofessional attitude. The other employees were laughing as well. All were unprofessional and totally uncalled for. I will never go back unless I know they're no longer there. if I could give them a ZERO I would.

In addition this place was also very skimpy on making mine. This could have all been avoided if they simply would've fixed her sandwich. She would have been happy even with the toppings in a separate little container and for her to just put on even herself but they did absolutely nothing to remedy the situation. 😡 I believe this woman may have been the manager tonight training an employee if so I sure would not want her training any employee for me or anyone as far...

If you are a person of color I STRONGLY advise you avoid this Subway!!!! The manager of this location (short, obese, white lady with a bun) is extremely racist and it shows by the way she treated the black customers vs the white customers while I visited for lunch. She was being nasty, looked judgmental, and had a huge attitude. But with the white customers she was more than happy to accomodate them. I asked her to not toast my steak sandwich (wasn’t going to eat for an hour so why bother?) and she huffed that she “didn’t want to waste a dish on my kind” (Probably didn’t think I could hear her!!!!) Also yelling at her employees (and we wonder why fast food restaurants have a high turn-over rate…) Never in my life have I seen & received so much disrespect from a fast food worker. Don’t spend your money here! The Subway in Daphne on 98 always gets me right AND with a smile on their faces.

I am looking how to contact the people in charge of this Subway to shed light to this situation, because from the reviews it’s obvious the manager has a history of racial profiling and it’s absurd she is still...

I don’t know what her name is, but the lady that was working this morning was rude and had an attitude. I walked up to the counter and she goes “how can I help you” but in the rudest way possible. It made me feel bad for ordering. After telling her the bread I wanted, she asked me what I wanted on it so I first listed salami and pepperoni. Then she said “so you want the hotshot Italiano” with an attitude of course. I looked at the menu to see what was on it and said no ma’am. She goes “so what other meats do you want on it” again with an attitude. And I said meatball. She scoffed and started putting it on there. I wanted to get a drink with it, but decided I didn’t want to be in there any longer. I would’ve tipped but she didn’t deserve it with an attitude like that. Trust me, I understand not wanting to be at work. I work in food too, but there’s something called faking it and it’s real easy to do and customers appreciate it cause they won’t feel like they’re bothering you and most likely leave a tip. Get a different job if you seem to hate that...