Mon Amie Morning Cafe — Restaurant in Spartanburg

Our experience yesterday had nothing to do with the food, our waitress, or wait time. It was my friend and I’s first time eating here, but we had heard great things from our coworkers. When we got there we were greeted by the hostess in a very rude way. It was raining another couple was in the very small entryway (waiting area). We were in between the doorway and my friend was holding the door open trying to put our name on the list. The hostess lady said you either need to get in or out, you can’t hold the door open. Now mind you we are trying to not crowd the other couple because of Covid and stay 6 feet apart. So my friend stands outside in the rain while I put our name in. The other couple was told to go out on the patio area. So once they left the entryway we moved inside. She told us you can’t stand in here. So we went out under the patio with the other couple. We got seated and our food was good. We were half way done and we hear the waitress tell the table beside us that theirs a line of people outside and basically to get up if they are done eating. That their not able to “fellowship” is the word she used. I have been in the service industry for ten years and customer service for 15. This was appalling to me. Yes it’s annoying if someone just sits there for hours and takes up a table, but this table had just finished eating when we sat down so they had not been their long. It was a group of them so I know my friends and I only get together a few times a year so I would want to fellowship with them after we get done as well. We finished eating and were waiting on our dessert. The same hostess woman started stalking our table. Then she comes up and says can I take this stuff since your done. We felt rushed and very awkward since we just witnessed the other table being made to get up. I’m not sure if I’ll be back or not, but the whole experience rubbed us the wrong way. You can’t treat people this way and succeed. The hostess lady is rude and needs to learn a thing or two about...

I’ve been a loyal patron of Mon Amie for the past 10 years, and I’ve sent countless clients their way because the food is truly exceptional. It’s the kind of meal that keeps you coming back, no matter the wait or the cost. Unfortunately, what also remains consistent is the less-than-welcoming service.

No matter how friendly, patient, or accommodating I try to be, I have yet to experience a visit where I wasn’t made to feel like an inconvenience. I understand the demands of the service industry—I’ve worked in it myself—but hospitality is just as important as what’s on the plate. I don’t expect perfection, I don’t make excessive requests, and I always tip generously. Yet, time and time again, I’ve been met with short tempers, dismissive attitudes, and a lack of warmth that casts a shadow over an otherwise outstanding meal.

At this point, dining at Mon Amie feels like being in a one-sided relationship—you keep coming back because the food is that good, but the way you’re treated makes you question why. Whether it’s being overlooked for seating for over an hour and a half, being rushed through a meal, or being greeted with irritation rather than hospitality, the experience consistently falls short. And it’s not just me—whenever Mon Amie comes up in conversation, the response is always the same: “The food is incredible, but the staff can be rude.”

At some point, no matter how amazing the food is, people will realize their time and hard-earned money deserve to be spent somewhere they feel valued. A great meal should be paired with great service, and I truly hope Mon Amie...

Food: The moment the food arrives at your table, you can’t help but admire its stunning presentation, a feast for the eyes! Yet, be forewarned: if you order eggs, prepare yourself for a surprising pool of oil beneath them that could drown out the delightful flavors. The home fries, however, manage to redeem the experience with their perfectly crispy edges, offering a comforting crunch that beckons you to indulge.

The service: Ah, the service, a blend of moments that stir mixed feelings. Though we endured a lengthy 30-minute wait—understandable on a bustling Sunday brunch—the anticipation had us hoping for an experience that sparkled. Our waitress, while undeniably kind-hearted, left us craving that personal touch; I had to reach out to learn her name instead of feeling welcomed by it right from the start.

The ambiance: Step inside, and you’re greeted by a vibrant energy that rains down from all corners of the restaurant—so loud and chaotic that intimate conversation feels utterly impossible. It’s a tumultuous sea of chatter where shared moments can easily get lost. A striking detail that lingers in the air is how management honors active military members every day, a commendable gesture, but veterans are acknowledged only on Veterans Day—a bittersweet reminder of the sacrifices made. And as you reach the checkout, an unsettling tension arises when they ask if you’d like to tip, presenting it on-screen in a way that feels invasive and intimidating, robbing you of the genuine gratitude that a tip...