QQ Sushi & Kitchen — Restaurant in Spokane

We love sushi and have had it all over the United States. QQ suffers from the same issue as a lot of new places do, it is not focused on sushi, it's a fusion restaurant with a lot of random offerings.

We sampled the Rock'n, the Black Jack, Miso Soup, and Octopus and Blue Fin Toro sashimi.

The Miso was good, that was the high point.

The Rock'n is Yellowtail with avocado interior with spicy scallops on top. The presentation is messy. Instead of chopped scallops being neatly placed on the roll its whole small scallops haphazardly poured on top and the entire roll is drenched in the spicy sauce. There are far too many scallops and the roll itself is small. The rice was underdone and gummy. The only grace for this roll was the yellowtail was of decent quality.

The BlackJack is purely imitation crab on the inside which is a big miss for texture, especially considering the rice was once again gummy and underdone. The Yellowtail on top of this offering was tough and stringy.

The Ocotopus when sampled without any helpers such as soy and lemon had a bitter hit right on the the bite instead of what should be a salty, with a hint of sweet. The texture was okay, but the serving was not nearly cold enough. Octopus Sashimi is normally so cold it almost seems frozen at first.

The Blue Fin Toro was a healthy serving of three very thick slices. That was quickly overshadowed by a heavy fish taste both on the bite and then worsening on the back of the tongue. The texture was decent but once again it was pushing room temperature just like the Octopus.

Overall if it wasn't for the super friendly and attentive staff I would have given 1 out of 5 for...

I really hate to do this because I’ve always had 5 star experiences going to Q&Q, but today I went and got Egg Flower soup to go, and when I got home and was stirring it around it was what appeared to be mold. I showed it to 4 different people, one of which graduated from cullinary school, and they all agreed it looked like mold or something rotten. Now, I know they claim to make it “fresh” but I’m not sure how fresh it was today. I’ve gotten this soup MILLIONS of times and I’ve never ever gotten anything like that ever and so I know that what was in there shouldn’t have been in there. When I called the restaurant I was quite unhappy with the response I received over the phone, very short, and not offering a solution to the problem whatsoever. I get to the restaurant to return the food, and they did give me a full refund, but the cook claimed it was just from the “bottom of the pan because they sear the soup”. If it was from the bottom of the pan, the “black flecks” in the gray/green egg would have flaked off, but it was definitely apart of the food. I honestly wouldn’t have written a bad review if they had offered a solution over the phone, and admit that something was definitely wrong with the soup rather than trying to just pull a sheet over my eyes.

Again, everything else is great there and I’ve never had a problem, I just really did not like the customer service I experienced and the fact that they weren’t being...

I had one of the best meals I've had in a long time along with the absolute best service I've ever had!

To give you some perspective, I had a friend rave about Sashimi and I wanted to try some for the first time. My waitress (Cady) said that she personally preferred Nigiri but it's just a preference and that some people don't like the rice with it. I decided to go with Nigiri thinking that having the rice as a buffer would be a great first step to having just the fish. I ordered the Sushi Dinner which was 6 chef's choice pieces of Nigiri and a crab stick roll. Cady took the time to explain to me which fish was which and what I should expect, she also offered several sauces on the side to enhance the experience. I feel like I ate this much faster than I should have but I took the time to taste and chew each bite so I knew what I like for the future. The food was fresh, tasty, and luxurious on my tongue. I even ordered another 2 pieces of what I liked the most (which happened to also be her favorite).

Very rarely have I ever experienced such fantastic service helping me along my journey and even teaching me about the fish. Having wait staff help, explain, and talk to me about their own experience is a delight that I have had only one other time. Cady made my experience 100 times better than it could have been had I had someone who didn't care to connect with their customer and have a conversation. Bravo QQ, and...