Your Confection Connection — Restaurant in Spring Hill

My daughter did not order the wrong amount. It was 3 and 3, we were all sitting listening to the conversation. Your worker said he was busy making soda bread and couldn’t find a paper. She repeated herself 2x to make sure that he got it right before she hanged up. Your pastry was lacking flavor, the cannoli(missing 3, all others were cream) was definitely not like New York,Your dough was under cooked inside and the outside was hard like it was stale. My friends who are from New York could not even finish it because it was tasteless. Sorry but your not a winner now in a lot of people who are local and now from out of state. It seems like you hanged up because you just didn’t want to hear a complaint against your bakery. No matter how a customer is a business should always try to make it work and keep people happy. Never asked for a refund since I did pay over $60. Next time I’ll go to a real...

All I can say is my experience today was just about the same as everyone else's experience with lack of customer service, outrageous prices for a cake that tasted like Duncan Hines. Items being paid for and not getting them all and all on my son's 16th birthday like I had nothing better to do than drive back and forth to this bakery today. No apology but only attitude like it was my fault they forgot to give me what I paid for when I was the only customer there. I also ordered a birthday cake 9 days in advance which was also late today . I have been there a few times but today was my last. This place won't last long with the customer service they provide. Word of mouth is going to kill your overpriced...

I recently used Your Confection Confection for my wedding. Angela made the most beautiful anniversary cake and lots of beautiful cupcakes in different flavors for our wedding. I wanted specific flavors that other people just could not or would not do. As busy as she was, she took my last minute order and did the most amazing job. I was so happy and received so many compliments on the cupcakes and the cake. I highly recommend your confection and Angela for any of you anniversary, birthday, wedding, you name it she will do it. She also has a beautiful display of a variety of cookies many that you can only find in Italian bakery if you were to go to a city. This place...