Subway — Restaurant in Spring Valley Village

I tried to leave a private comment on their global.subway survey... However since my receipt was thrown into the garbage at the time of purchase by the employee I can't do that. First off, I told the employee I did not want salt, only pepper on my sandwich, but he proceeded to keep on grinding salt even though I kept saying no. Luckily another employee made him stop and remade the sandwich... but not without attitude. When it came time to put the mayo, they were out of the regular so I accepted the lite. Their cookie case was completely empty, and I was told they would not be making more at that time. Fine, I guess I'll get chips. The kids meal applesauces were all gone, so we had to substitute for juice. Again, fine I guess. I tried to use a coupon I got through text. If I had known that attempting to use one would result in a 4-6 minute phone call to the manager, I would've just paid the full price. He was already on the phone and ignoring my interjections that it was not worth the hassle, so I just waited until he was finished. They were low on napkins so I only received 4 for 3 meals. The fresh juices were nearly empty. Overall, it seems like the two employees working the store at about 5:30 PM on a Monday were ill prepared to serve...

ChatGPT 5 Temporary Chat You said: was attempting to apply the coupons (paper coupon and app coupon) to get footlocker sandwiches. A lady was at beginning what I am going to order and then she tried to look at what I have on hand. After I told her that is a coupon, she started to say no she cannot help me on that.

I was asking two more times to confirm that "you sure I am not able to use coupons", and she responded "no coupons here".

And at this moment, she said it loudly (maybe it is because the environment is little bit noisy), and everyone started to stared at me.

ridiculous

幫我修文 ChatGPT said: 以下是你原文的潤飾版本，我將它整理成更流暢且清楚的敘述，保持事實但更專業、自然：

I was trying to use both a paper coupon and an app coupon to get some Footlocker sandwiches. At first, a lady at the counter asked what I wanted to order and looked at what I had in hand. When I told her that I had a coupon, she said she couldn’t help me with that.

I asked her two more times to confirm, “Are you sure I can’t use these coupons?” and she replied, “No coupons here.”

At that moment, she suddenly said it loudly (maybe because the place was a bit noisy), and everyone started staring at me.

It was...

Wow, the workers at this location are completely incompetent. There are two people working, one of them who clearly does not speak any English or very little and they don't know how to perform basic functions. Last week, they didn't know how to do a gift card (said they were new hires) and this week, the guy could barely cut the bread right (not even sure the bread was baked), he was very slow, and the sandwich was a mess. Then, it took two of them to make change from a $10 and the total was $8.67.

There was no manager on duty. Whoever is managing this place is apparently ok with the blind leading the blind. They need to get their act together and either hire competent people or give their new hires actual training. They should NOT be running the store by themselves until they're ready. Clearly the owner doesn't care. I've been there twice. There won't be a third.

Also, they don't seem to be bothered by the clearly brown lettuce. "Eat fresh?"...