Subway — Restaurant in Spring Valley

The kids working here need to be retrained on how to make sandwiches, how to talk to customers and how to have food service safety knowledge. Both kids (black kid with braids and Hispanic kid with messy greasy bun) were slow, they didn't know remember what ingredients you asked for within 5 seconds. I told them what I wanted and 5 seconds later they are still standing there like a deer in headlights asking "what?" After you repeat they immediately give you attitude. The black kid with braids refilled dressing on the counter next to my sandwich and as he was refilling it he let the bag sit on my sandwich and then he pulled a slice of cheese off when he was finished, then he puts it right back on my sandwich. I had to also remind them to clean their knives in-between orders. I don't think they know how to wash their hands or change their gloves either. They were more concerned with which one of their friends was waiting for them outside instead of taking care of...

The food was good, but all though, their worker(s) are rude. They gave me the wrong order, and so I walked back in stating they gave me the wrong order, but the guy working there said it was correct, so I showed him my receipt, and then he had the other worker there make me another sandwich, but right when I was about to leave, the guy wanted the old sandwich back, but then the other worker told me to keep it, so I told them that they can argue about it, and then I just walked right out. This is nonsense. They don't remember what you even order, which is ridiculous since there were only two other people in their besides me, so I'm just confused on how you can forget a simple tuna sandwich order that quickly in...

If I could give zero or less I would. Several times I have used the app and this store specifically cannot follow directions that are literally placed in a Specific List. I have food allergies. 1st time we ordered I bit into a sandwich that had one of my big allergies in it. We called and they fixed it and I had to send someone to go get it because I had covid at the time. Then Again on another order I have ended up with not only things I CANNOT have but Missing what was paid for. So I called the shop to speak with a manager and they wanted to argue about it. Why are you arguing? There is a list for each sub. NOT ONE MATCHES THE LIST. Wishing I did not have to send someone back again . This...