Big Daddy's Ice Cream & Grill — Restaurant in Springfield

After reading all of the positive reviews, I was excited to try this place. However, I was extremely disappointed. I ordered a milkshake and was told that all milkshakes are the same price, which is $9. I decided to get one anyways to treat myself, however the milkshake had a sandy texture and tasted off. It was also somehow chewy, which isn't a texture that a milkshake should be. The milkshake itself wasn't even big, which sucks considering I paid $9 expecting the large to actually be large. My friends ordered soft serve ice cream, which was also grainy and chewy, and when we tried ordering churros, we were told that they did not have all of the ingredients after waiting 10 minutes for them to come out. None of us paid the price listed on the menu, and my friend was also charged $1 more than she was told she...

Was looking for a nice ice cream place not a chain restaurant type. My friend and I ordered sundaes and first we were told they didn’t have whip cream for the sundaes, we said okay, then we were told that the chocolate PB ripple wasn’t enough for both sundaes so we asked for the vanilla PB ripple was told they didn’t have that either, so we went with moose tracks. After that we were than told they didn’t have the Reese’s pb cup or pieces for the sundae, so I had to pick a different topping. When we got the sundaes they looked like they only had a scoop and a half of ice cream that was looking melted with way more hot fudge than needed. So disappointed we paid way more than we should of for what we received. I’m surprised to see a place out of so much stuff on a Thursday afternoon...

I just wasted 4.28 on a medium soft serve cone, and when I tried to call big Daddy's no one will answer the phone. You advertise hood and garellic products,but that wasn't what was in my cone,it was terribly sweet and very gritty.. I will never return and will tell my friends never to go there. A women ahead of me returned her dish and said hers was to sweet and gritty,,I thought she might be exaggerating,but when I received my cone,I knew she was telling the truth. The first cone the girl made was a cone so soft,one lick and it fell into a dish,,so I handed it back to the window girl. She made another one,,but it was really as soft and terrible tasting..I will never...