La Michoacana — Restaurant in Springfield

I get off work at 8:30 pm every night and I have been wanting to try this place for months. BUT, EVERY TIME I GET HERE BETWEEN 8:30-8:45 THEY ARE CLOSED. Their sign and website says they close at 9 but apparently not. They leave early every night and even if I see the girl and guy inside, they cut the sign off and say "CLOSED". WELL THANKS. MAYBE FIX YOUR OPENING AND CLOSING TIMES ON YOUR PAGES AND SIGNS. This is the last time I'll ever try going there. Good luck with your future business. Not to much customer service...

Took my 6 year old grandkids to get expensive ice cream. My grandson ordered the bubblegum, but when he got it, he said it tasted bad and didn't want it. When I tasted it, it had a funny aftertaste that I wasn't comfortable with him eating. I took it to the counter and told them it tasted funny. They charged me full price (3.84) for a scoop of chocolate to replace it. Never offered my money back for the bad ice cream or even offered an apology. Just took the bad stuff and walked away. Not going...

HORRIBLE CUSTOMER SERVICE! We came to order a chamango and they didn’t have a clue what it was. Everything we tried to order they didn’t have. Finally we asked for a different item they did have, which they took forever to make. We continued adding to our order, you’d think they we grateful for our big order....instead, the rude guy at the register rolled his eyes aggravated and turned around slamming the partiton to go make our order. I DO NOT RECOMMEND THIS...