Pease's at Bunn Gourmet — Restaurant in Springfield

No method of separating food for allergies. I was told there could be pieces of egg or mayo in my food and there's just no way to avoid it, so I ordered a bagel. Another member of my grouo wanted to order the special posted on the sign at the entrance, and was told that wasn't even for today, although it said "today." The first item I tried to order was also not available today. It was an item available the other 6 days of the week. We also waited about 50 minutes before going up and asking if our order had been forgotten. 3 other groups arrived, ordered and had food before us. Some tables were being waited on like a sit down restaurant and their order taken at the table and food delivered to their table, and others were ordering at counter and given buzzers to go pickup their own food. The pickup area is also where you wait to get your drinks and people were reaching over plates of other diners' food to get their drinks. This was our first time eating there and it was all kind of odd and disappointing. I thought there would be a protocol in place for allergies in particular. The room is very pretty and my daughter's fruit was good. The cubed potatoes were good. Her grilled chicken was tough and dry, almost like precooked chicken breasts sliced and reheated. We are unlikely to go back. Perhaps you could review your policies when customers inform you of a food allergy, stage plates ready for pickup in an area where people aren't reaching over them for drinks, or just deliver everyone's plate to...

I always leave an accurate and specific review for restaurants I hope will succeed. As first timers, we wanted to try a variety of items on the menus. So, number one...the chicken Caesar salad (with chicken). Average. Romaine, chicken, hard croutons (too hard), but OK. Next...Greek Salad. 5 stars! According to my mother, it was excellent. Me...BUNN and blue salad. Romaine, blue cheese, bacon, Romaine, and steak. Everything was good except the steak. Did you ever chew and chew and chew and wind up with a wad you had to spit into your napkin? Next, the brisket sandwich with chips and a pickle. Nothing to write home about. We had a cup of coffee that was cold to start, but when we asked for a hot cup, it was really good. All that said, we'll go back to try the Korean Bowl, bakery and...

Went in early to purchase 3 boxes of truffles as gifts. The recipients were delighted with the quality and the dark chocolate/raspberry truffle I had was scrumptious.

2/5/2024: Went for lunch for the second time in a couple of weeks. I had the smoked brisket which came with a dill pickle slice and chips. The sandwich was delicious with a sauce that had a pleasant spicy aftertaste. The pickle was crisp, cold, and nicely acidic. I'm not a fan of potato chips, but these are excellent. My wife had a black bean burger with a side salad, both of which she enjoyed. It's also a restaurant that's not noisy and no TV screens or other things to detract from the enjoyment of the food, and one is able to have a quiet...