Subway — Restaurant in Springfield

11/22/22 I ordered two subs one footlong pro & one 6 inch asked tht the bacon it extra crispy because I'm expecting & don't want to get sick & bread is toasted with extra ranch on the chicken bacon ranch subs. When I received my food I headed home to open it & find not one but two soft mushy subs dry hardly any sauce rubber bacon & no extra meat on the pro just disgusting tge cheese not pulled apart in slices but big chunks oh & mayo on the bun. The lady there was wrinkled faced & rude from jump saying she was the only one working but I was the only one there!

Previous to today 11/21/22 around 8-9 pm there was a lady working alone had my bacon so crispy it was breaking apart 🙃 yum I ordered the exact same thing I ordered today & it was just heaven 😀 love ❤️ her wish I knew her name my unborn child was so happy 😊 we passed out, the daddy too!

Today was horrible 😪 it is bad enough people have it hard to make a living to shelter themselves let alone have take out so when they do get take out they want the food as they ordered it not the way the server is feeling, I mean customers is how they get paid & we should all choose a job that fits our character so if you have to go above & beyond sometimes its not a hard reach. To have someone bring the food back after they already are home with it is just ridiculous 🙄 & no one will waste there time ever coming back to that location even if I was crazy good one time, not me anyway!

I hope someone important reads this if not you got me once shame on me but never again!...

Won’t go to this location again. However, Drive up gentleman = 5 stars! It was not busy, the man working the drive up was confirming my order and I told him thank you as he was hard to hear. Woman, maybe lead worker/manager?? thought she needed to jump in and say something smart and walk away. I got my order and asked the gentleman if I could get a couple of packets of Mayo- (I had ordered xtra for my salad) there was a pretty drizzle of Mayo which looked great but not near enough for all the lettuce. Anyway, same woman huffs and puffs (so that I could see her) puts some Mayo in a container and hands it to me. I was able to say thank you but as I was saying I appreciate it, she cut me off, said “YUP”, shut the window and walked away. How rude! I’m sorry, the restaurant you work at is open for business. If you don’t like your job or don’t want to be there, then- go away. Your bad attitude should not be shown to your paying costumers. I’m pretty sure, I paid for that xtra Mayo. (Lol) And I ordered it at the speaker. It’s not like I decided to add xtra things when I got to the window. No wonder that store isn’t busy. Hopefully she was just having a bad day and doesn’t treat everyone like that. And hopefully she isn’t a store/crew leader. The world is rough enough these days, it sure doesn’t need this type of example for...

If I could give this place a Zero I would. I decided to go through the drive thru because I was in a hurry. I ordered a 6inch Italian bread with turkey and bacon with American cheese and I wanted it toasted.when I was handed my sub I asked if it had been toasted the man said no and offered to toast it, I said ok and waited a while.Once he had given it to me I thanked him and left finally when I got back home my sub was completely wrong. It had no bacon the bread was the Herb cheese Italian bread. It had no Buffalo sauce on it even tho I kept asking. I payed 12 bucks for something I didn’t even eat I throw it out once I had taken a bite and it tasted horrible. I tried call the location to speak to a manager but nobody answered and I live very far from there so I couldn’t take the chance of going back if nothing was going to be done. I am very disappointed I come there a lot and I love it but after my experience with that man I sure...