I just now called to ask about delivery (at 8:25pm) and was told that no they don't deliver and then was immediately hung up on. Really?? My second question would have been "Do you ever deliver? Or what times DO you deliver?" But I obviously didn't get any answers to determine any future business because I was hung up on. That's so incredibly rude. If the woman who answered the phone hadn't hung up on me I would have still ordered food and I would have driven over to pick it up, but as it stands her customer service was terrible...IT ONLY TAKES ONE MOMENT to lose a customer. Hong Kong Express was very unprofessional and so I won't make any future attempt to be their customer, nor will I give them any positive reviews or referals. Word of mouth referrals are good for business, but you've lost mine. Lastly, the entire reason I called them in the first place was because I saw a vehicle on my block last week with a Hong Kong Express sign. Confusing...since from what I was told before being hung up on...They...
Read moreIt seems silly to leave reviews for Chinese restaurants cause you are always going to eat at the local one you like. But since were traveling through St. Louis and this location worked for us. EITHER way the food was incredibly salty and lacking in flavor the lo mein was a very saturated dark black color. The Beef and brocolli was actually just salt with hints of beef etc. Really let down with this place. They didnt start our order until we got there to pick it up 30 mins after we ordered it. What's up with not serving won...
Read moreMy husband and one of his guys that works for him have been working in the area and has pretty much eaten here everyday/every other day for lunch. It's so good!!!! He brings me some home every time. We get the General Tso's Chicken and Chicken Fried Rice. It's just a little place (I never would've found) but so very good! I went this last time with him and they stayed pretty steady with...
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