Burger King — Restaurant in St. Marys

They say they close at midnight but at 11:42 we pulled up and tried to order they said they were only taking online orders. So we immediately put in an online order, it took our order and charged us pulled back around the drive thru when we got to the speaker they turned off the lights. Mind you it was 11:47 at that point. Pulled up to the drive thru window to get someone’s attention. They opened the window and said they were closed. Again it was not 12am. It wasn’t even 11:50 but they had already shut down all their equipment. They said they could offer us whoppers and I don’t even remember what else but it is not what we ordered and we wanted what we ordered. If they are going to close early and not service their customers then they need to change their hours of operation. They did fire the grill back up and make what we ordered which was the impossible burger and I feel like burnt one side of each one on purpose. We did not find that out til we got back to where we were staying because they mindfully put the burnt side facing the bottom of the bun. One side was cooked perfectly the other side was burnt black. I feel like it was retaliation for us not being ok with our order going thru online being charged and us not accepting we are already closed due to it was still operation hours. I will never give my business to this...

If I could give it zero stars I would. Trainee cashier was by himself working the front counter. Was told one whopper and then the order was changed to 2 for 6. Trainiee went to the manager and she stopped him and told him she would deal with it later. I had to pay for food I did not want because she stop what she was doing. After I waited for 8 minutes the manager finally came up from and told me she could only void out the whole purchase and then recharge me for what I had originally wanted. I even asked if there was something else she could offer and she would not even work with me. Horrible customer service and horrible management for today. The trainiee was a good person and tried but the manager ruined...

When I got there, I wasn't sure they were even open. There were no cars and no people. Went through the drive thru. Ordered a #9 chicken sandwich combo. The poor chicken looked like it had been through it! Maybe, not sure but almost like they had cooked it and it sat there and when I ordered it they threw it back in the fryer. I thought maybe the grease to but my fries were good. My fries were all dumped in the bag sideways. Ughhh. I did try to order cheesy tots but was told they didn't have any. Disappointed because I really wanted to try them. Service was ok. She looked like she was doing it all by herself so I didn't get a total til I drove up to the window. So all in all it was a 3...