Marble Slab Creamery — Restaurant in Stockbridge

I took my kids to Marble Slab Creamery in Stockbridge on 2/3/24, hoping for a good experience since it's closer to us. While the ice cream flavors were great, I wasn't happy with the customer service. The lady at the counter was more interested in her phone than helping us. Even when she finally served us, she seemed uninterested and we had to repeat our orders. The atmosphere felt cold, like we weren't welcome. Plus, instead of giving us our ice cream, she just left it on the counter. Usually, they hand your orders to you during checkout. I had to ask her where our orders were, and she pointed and said, “It’s down there” before jumping back into watching videos with the volume blasted on her phone. I planned on staying inside and eating the ice cream here with my kids, but because it felt like we were interrupting, I opted to eat the ice cream in my car before going home. Despite liking Marble Slab's flavors, I think they need to work on their service at...

How do you expect for customers to be happy when you read through comments from over a year ago and see someone made the same complaint you have now. What is the point in staying open until 8pm if you stop serving ice cream at 7:30. If your employees don’t understand that certain roles require you to clean up after you close or you don’t pay them for the hour they have to stay after to clean up after closing then you’re doing a disservice to your customers. If you’re open until 8 serve ice cream until 8pm. The service here makes me feel willing to drive 20+ minutes to cold stones in conyers to get better service and ice cream...

Highly dissatisfied! Entered the establishment at 7:25 and attempted to get my daughters ice cream for having a great day at school. The young lady at the counter informed me that they stopped serving ice cream at 7:30. They were serving someone prior to us and we had to wait to be served. The sign says they close at 8:00. Why stop serving ice cream prior to your closing hours, when you are an...