T4 — Restaurant in Stockton

Today I attempted to go to T4. I read the door to see if they still require mask prior to entering. It says you can be inside without a mask with proof of vaccination.

So as I am standing at the counter getting out my vaccination card. Not one but two employees yell at me, yes yell at me that I need to have my mask on while inside. They are both to busy to wait on me, and to kindly walk to the counter to inquire about my mask. Apparently they are not fully aware of the policy on the door because they didn't even inquire if I had been vaccinated. They just yelled at me that I needed a mask.

When I pointed out that the door stated that with proof of vaccination I could be inside without one. They simply respond oh, where is yours.

I let them know that I was getting it out. Showed it to them and let them know I would solve the entire problem by leaving. On what planet is it okay to yell at your customers? Especially when you have other clients inside? I was in full compliance with your policy and yet not one but two of your staff...

It's alright. It's one of those boba places I'd go to if I was near and if I was feeling it. Otherwise, I wouldn't go because out of the few experience I have gone, they weren't that great. One example: Ordered my drink, got it, left. Was drinking it and chewing the boba but threw it away afterwards because all the boba was crunchy and burnt. Second: I went just recently because my friends like to go for whatever reason. My drink this time was half-filled with boba. It wasn't crunchy this time, but half of the damned cup was filled with boba and the other half with ice and barely any of the...

I want to give a big thank you to Christine, the manager, for handling a frustrating situation with professionalism and calmness. Our DoorDash order was mishandled when the expediter gave the driver only our drinks and not our food. Naturally, I was upset when I called to complain, but Christine listened patiently, understood the issue right away, and addressed it in such a professional and courteous way. She turned what could have been a very negative experience into one that left me feeling heard and taken care of. Thank you, Christine, for your excellent...