Papa Johns Pizza — Restaurant in Stockton

I’ve been a regular customer at Papa John’s March lane location for quite some time, but my recent experience was absolutely disappointing. The pizza quality was subpar—honestly, it didn’t taste fresh, and the overall flavor was off. On top of that, the customer service was appalling. The staff were rude and unprofessional, which was really disheartening as a loyal customer.

I asked for ranch and garlic dipping sauce, only to find out that the price for these items had doubled. It was frustrating, especially when I’ve been used to getting them for a much lower price in the past. To make things worse, they didn’t even offer a single ranch with my large pizza, which seems like a basic courtesy.

Overall, the experience was a letdown, and I’m seriously reconsidering ordering from here again. If you’re looking for quality pizza and decent service, I would suggest...

The pizza and the customer service are outstanding, the best in the area for sure. They have earned my business going forward.

The person who took my phone order was very professional and has excellent phone etiquette. They genuinely greet and acknowledge their customers when walking into the building. I paid and was on my way home, in less than 2 minutes. They are very efficient and well coordinated.

When I arrived home, I opened the pizzas and was very pleased with the presentation. The toppings were well distributed throughout both pizzas, the slices were properly cut, and all slices were evenly cooked. Thank you, for your strong attention to detail, cleanliness, outstanding quality ingredients, and superb customer service.

For any prospective customers reading this review, I would strongly recommend this Papa...

I called, as a repeat customer, that paid for several big orders, and was treated like dirt. My business approach (USA!), is to negotiate a little. The worker, who I could barely understand, hung up the phone! Hey, 209, do not support this bad business, with non- English speaking workers with ugly attitudes. Gross. Not the right approach for repeat customers that were loyal. Especially in the USA!! I'm done...