Arby's — Restaurant in Stratmoor

Came by Arby’s after finishing at the Walmart across the street. Wife and my 6 kids were hungry so I figured why not. Ordered our food and started driving home just to find gum in one of the girls chicken sandwich. None of the kids had any gum and it was adhered to the center of the top bun leading me to think it was on there going through the bread toaster. So my wife called the Arby’s to let them know and I was on my way back from fort Carson base. Missed a whole piece of chewed gum all I got was the sandwich replaced and a turn over to compensate, the inconvenience of have to drive all the way back just for this after the manager‘s error since he took the credit for making the first sandwich and claiming to not remember seeing the gum there and they don’t do reimbursement. Yea we won’t be back and I’ll make sure everyone we know around base...

Went inside lobby to order on 6/23/24. When we walked in there was no one to be seen anywhere behind the counter. After being there for several minutes I heard some sort of bell in the employee area, and then we finally saw the only employee we "saw" in the restaurant. He was obviously handling a customer at the drive through. He saw us and yelled back that there are customers in the lobby. After a couple more minutes my husband and I left, as no one came up to help us. I guess there is no urgency to help customers, not sure why they don't just lock the lobby doors if they are only helping customers at the drive through. They won't have to worry about ever waiting on us because we don't return to restaurants with no customer service. Sadly this is not the first restaurant this has happened at. I given everything about that...

Tried their BBQ Bacon Burger and it was out of this world flavorful. Almost too big to get your mouth around, and cooked to juicy perfection! The husband got a Turkey Ranch Sandwich, and joked that they put too much turkey on it, it was SO delicious. The staff were super friendly, and we will be back! The ONLY NEGATIVE is that the phone number is jacked up. The 719 phone number routes through Canon City, so you can't dial it from Colo. Spgs. without a '1', which then disconnects you, because we ARE 719...You have to dial LONG DISTANCE with an 840 area code to reach the store to order. That is POOR ADMINISTATION by the franchise owner, not the staff or the food. Those...