2 bad take out meals in a row here. This was the go to place for my family and where I would send everyone in the area to eat. I dont know what has happened. Last week the Chicken Parmigiana was awful, entree was tart like someone dropped a bottle of lemon juice in it and chicken was tough, overcooked and I threw it away. Today I ordered a half sausage pizza. And it was pretty pathetic as far as topping amount. Again the sauce was "off". The worst part was the young lady at the counter that her answer when I questioned the amount of topping was "That's half, you didn't order extra, you got what you paid for, you want more its extra." With an attitude. An older waitress walked over and told me they would put more on and I proceeded to tell me the other employee did not say what she said. No manager on site. I think the quality of ingredients might have gone down. I believe the owners may not be as involved as they once were. That's 2 bad meals in a row. Will not be back for a 3rd. I will also make sure my recommendations of this place to friends and family are updated. Would give Zero stars if possible. The crust was dry, sauce was again "off" and cheese appears to be of lower quality than in past. I have worked in several pizza and Italian restaurants in NYC so I have a frame of reference on what sauce should taste like and how to deal with a customer complaint. I would have left it on the counter but had hungry family at home. Several other options in the area or I can make my own sauce. I dated Italian women and have some Italians...
Read moreOBSESSED! I've been wanting to try this place for a while (I live close and every time I pass by I'm like ugh I bet that place is good).. for my birthday on 4.4 my husband and son took me to dinner there and we were beyond impressed. The pizza and garlic knots were so good- close to the real pizza and knots I get when I go visit home (nj/nyc). Eggplant parm sandwiches are 1 of my absolute favorite foods ever so I ordered that and it was SO GOOD. Like easily in the top 5 of one's I've ever had. A couple weeks later I was craving it again so my husband and i got one to split and again it was absolutely perfect. Last week I took my son to dinner and he got a personal pizza and garlic knots again and I got the eggplant parm and yet again everything was incredible. Totally confirmed that they are consistently awesome. At work this week we got to pick a place to get lunch from brought by a medical equipment rep and I (the one who never really cares where we pick to get the food from or gets too excited over food at all) immediately insisted on carmelas. Everyone was super happy with the food they ordered and I yet again got a perfect sandwich. Also in restaurant, their waitstaff is really great too. If i could afford it? It'd eat there every day lol only reason I gave 4 not 5 stars was bc the hot Italian sub my husband got on my birthday was a bit disappointing and lacked a good amount of meat cheese etc. I can't wait to try other things on their menu that look great too- if ever can resist ordering the delicious...
Read moreWe've been going here for over 10 years and always had a great meal. Not anymore! Went with the family and wow, what a disappointment!! Two of us ordered, what used to be our favorite meal there Chicken Parmesan, the other ordered Spaghetti and Meatballs.
First ordered a side Caesar salad. $10! Nothing special and when meals used to come with a salad now cost as much as eating lunch out.
They used to serve a side of garlic roll for the table and the dinners...now they stick two on your plate..fine if they weren't burnt.
The chicken parmesan was small had a lot of fat in the one, and the sauce, was not the same as the past, it was bland, no seasoning..like if you pour can of tomato puree over it.
The pasta was cooked fine but, and here is the best part they actually dumped at least a cup of water or maybe tomato watery sauce on each dinner.. literally a bowl of watered sauce...then they proceeded to place the burnt garlic rolls right into the watery sauce, at least that helped to soak up a 1/4 cup of watery sauce.
Physically had to get up to get napkins and a plate off their service hutch, to dump the water out of the pasta, after the waitress walked by 3 x and I tried to get her attention.
Suggestions to the owners and anyone who wants to eat great and I mean excellent chicken parmesan. Go to City Diner it's 17.99, comes with an excellent mixed green salad, great tasting sauce and enough chicken for 2 meals. Save the $22.00 + the $10.00 and 2 burnt soggy wet garlic rolls. So sad we...
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