Sante Fe Grill — Restaurant in Suffolk

Was there on a Wednesday around 6pm with five in our party. Sat promptly with menus, server delivered chips and salsa, drink order taken. Drinks delivered and order taken. I did ask if I could get black beans instead of refried, I was told no. I've never had this happen before and should have known things would get worse. Next, one meal was brought out and half of another. Wait about 5-10 minutes then one meal and the other have were brought out. Wait another 5-10 minutes and another one meal brought out. By this time first three people were done eating. Finally after asking twice the last one was delivered. So five meals delivered in four different trips lasting about 20-25 minutes. No one even seemed to care. Pitiful service and I believe the owner or manager was our server. Ridiculous, would never, ever return...

We arrived around 5:15 on a Saturday night & were greeted with a smile. We were seated quickly & chips, salsa & dip were brought out immediately. We ordered chicken, steak, & shrimp fajitas for two. It was brought out quickly & was hot, tender & delicious. The only downside was it only came with two Soft fajita wraps. Three would have been better but I'm sure if you asked for one you could get it. They were friendly & attentive without being overbearing. They cleared our table quickly & offered us desert when we were done. It was a wonderful experience to get out and enjoy a relaxing night out. And given they were not very busy on a Saturday night I'm sure they enjoyed the business. It felt good to support our...

Food was mediocre at best. The service was lacking. I saw one person hustling trying to deliver the food; however the other two was strolling taking their time. We were seated without menus until they heard me mention to my husband "they forgot our menus." Three of our dishes came quickly while my husband sat and wait for his shrimp tacos. Had I started to eat first I would have been half way through my meal by the time it came out.

The salsa and chips were ok, the burrito Acapulco was ok, though parts of the rice were hard and crunchy. The kids did not enjoy their kids cheeseburgers. They had cheese piled into the center of their burger so much that it did not completely melt the way a...