BTJ WINGS — Restaurant in Sumter

Edit to update: Wing size has returned to very acceptable and food quality still great (for the wings and fried rice we get) so I'm still happy. I don't love the fact that if you call ahead, they dont start your order until you get there. I understand why they do it, and if you order online and pay, they will cook right away. But sometimes I struggle with ordering exactly what I want thru the pre-set, online options and wish I could call and not have to wait. But still recommend them and eat here weekly. Glad they have made it thru the growing pains.

Overall, I recommend. When we first orderdered, we got the egg rolls that were too greasy for my preference. Everything else was good. Had their food several times since then. Admittedly, the wings have gotten smaller, but are excellent. And their fried rice is amazing because it's not all greasy. So tonight I got 10 (Admittedly small) wings and what seems to be 5lbs of fried rice for $20 and change. So while the wings were smaller, they tasted great and ya can't get a combo at a fast food place for less than. $15. So I'm perfectly happy and will...

Not my first time here but first time for not so pleasant service. Food is good! Every other time besides this time customer service is great! Order drinks (soda) which comes with the meal. Usually the window attendant would ask if u want can soda or have it in a cup. She didn’t ask and I just assumed it would be a can drink. When she came back with the drinks in a cup. I asked did they not have cannned? She said next time ask for can. I was like…. Lady usually it’s asked! Like is that not what your suppose to do? Instead of assume??! Fast food is expensive enough w/o the...

The restaurant was clean while I was there and the staff was great, excluding the fact that one of the staff was complaining to a coworker about their boss. Customers shouldn't be subjected to hearing negative comments about personal stuff dealing with the business. But to the food I ordered the rice and shrimp had no taste like it wasn't properly sessoned the wings were ver hard. I feel like this place could be better but the food wasn't good at all the time...