Sumter Trophy Shop — Local services in Sumter

I took in a rare $150 case physicians knife to have engraved for a wedding present. I drew out a picture to leave with Sumter trophy, but he took notes and insisted he didn’t need the picture left. We dropped off on a Wednesday after they had been out so they said they were backed up and would have it ready the next Tuesday. I called the Friday after it was supposed to be ready and they informed me it was they were just busy and didn’t have a chance to call. No worries. I go to pick up the knife and they engraved the wrong blade. The knife is not replaceable and he insisted he did nothing wrong. He didn’t charge me but it’s not what I wanted and I can’t replace it. Make sure they take good notes for you.

Edited to add: I feel like this was a rush job. If they would have just told me they were too busy I would have taken it somewhere else, but now that I’ve got it back later than I should have there is no time to correct before wedding. Really makes me...

I have never dealt with a more scatter brained organization. Months of trying to get something engraved and mounted and when the product was made after several visits with thorough explanation, it was cheaply put together and they charged us an arm and a leg. Absolutely do not recommend. Avoid...

Super accommodating and helpful owners, who quickly deliver great products at very fair prices! For us non-creative types, they offer excellent ideas to take your ideas and turn them into something the recipient would be proud to display! They’ve earned my...