The first time we came, it was during the week and there was barely anyone, so it was great, which prompted my fiancé and I to come back. When we tried to order tonight, upon ordering, we realized there were 2 different menus. The bartender told us ours was wrong and traded menus. When we went back to get our next beer as our food has t come, he told us our menu was wrong again. Once again we had to change our beer choices. While waiting, the table next to us became frustrated and asked where their food was. The bartender said it was taking over an hour for orders which he had not told them or my table. At that point, we had been there for over an hour, so I knew they had been waiting longer. Our food came about an hour and a half later (keep in mind this is bar food). Considering you have to go up and order your own food, I’d expect service to be better. Additionally, instead of turning people away that they were unable to keep up with demands for, they moved people from tables or made them move around the bar to fit more people that they weren’t even fit to serve.
Editing to add that my fiancé and I also got food poisoning. I originally rated the food 4 stars, but it definitely wasn’t worth spending the entire day in...
Read moreIf you are a fan of "rude" themed service, this is your spot. I walked up to the bar near where the bartender was standing and was chastised for not being in the right spot. "See the sign?!" He said and pointed at. The. Ceiling.
No, I did not see the sign hanging from the ceiling. But, having been directed, I made my way to the sign. The thing is, the sign is right above the waitress station. I have had it drilled into me by many hard working wait staff that one NEVER stands there.
It was weird. I tried to instruct others in my group about the expected protocol and they just started at me, not quite believing, until they were also roughly directed to the proper spot.
Some might find this eccentricity charming. I just wanted to have a beer and chat with some friends.
Another quirk, the tap list is only available at the Order Here spot. If you try to look at the tap heads while waiting for someone else to order instead of reading the list, you'll get more curt instructions. Not wanting to cause a back up at the Order Here spot so that I could take in the entire list, I asked the bartender what his favorite thing on tap was and he said it's too hot for beer.
I wish I made this up. It's pretty amusing in the...
Read moreI saw this review from another patron that had a similar experience!! I connected with her tonight 7/21/21. I had Brian as my bartender last night at approximately 11 pm. I was disrespectfully and he clearly did not want to be there working and made my visit miserable. This is the third time I have went out in Sun Prairie since I relocated back in February. I used to love this place but if they will continue to have bartenders that are rude and obviously do not like people I will not continue to ever go to this establishment. Dan please reevaluate your staff and make sure that you are hiring people that enjoy working with the public. I’m saddened by this experience because Eddie Alehouse was one of my favorite places back in the day.
Eddie's Alehouse & Eatery 238 E Main St, Sun Prairie, WI 53590
Bartender was so rude. We asked about friday fish fry and he told us to go to McDonald's or Taco Bell, they stop serving at 9pm. It was 9:30pm. Then he started yelling down the bar asking if anyone else wanted a drink. He was specifically trying to spite us. Why the rudeness?! F...
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