Intentions Juice and Smoothie Bar — Restaurant in Tacoma

⚠️ The price displayed at the register didn’t match what they attempted to charge ⚠️

Super disappointed in this place. Lately, I’ve been making a more conscious effort to support small businesses in particular, black and brown. Met up with Mom for a couple of smoothies before enjoying the rest of the day.

After we placed the order, the worker walked to the back before we had a chance to pay which isn’t uncommon but when we looked at the price, it was $25 for 2 smoothies…yes…$25!!! Dafaq?!

I flagged down the other worker, they reviewed what she put in and said she incorrectly charged for a 32 oz and recalculated the total to $23. When I brought the worker's attention to the sign, they said the owner recently changed the price so the correct amount was $23. I’ve asked them to honor the price shown on the menu posted and they said that wasn’t possible per the owner. How ridiculous is that?!!! I gave a two-star for service only because pricing is not up to staff and on ownership.

This is a message to ownership.

If you can’t display the proper pricing at the register, take the pricing down. Period. You know, as well as your customers it’s not a good look to have pricing displayed incorrectly and when a customer goes to pay, the price shows higher. I get it’s more expensive to run a business nowadays, and your margins might be tight. (assumption) It’s a simple fix since the menu isn’t nailed into the wall. I know I’m not the only Customer to share this experience.

Smoothie (PB&J) was a...

I absolutely love the vibes of this place! The owner is really down-to-earth, genuinely friendly, and caring. I came in with my friend and family and we enjoyed our time at this establishment, drinking delicious organic custom made smoothies while seated in cozy seats. My smoothie was so good, I bought another one to take home with me. The kids also enjoyed theirs and it was a good way for me to sneak vegetables in their diet since they couldn't taste the veggies. My friend had a headache and the owner Marquita, whipped up the perfect elixir to eliminate it. I tried it out of curiosity and it took away ailments I didn't even know I had. It packed a punch and cleared my chest right up. I had to shout WOW right then and there. There were games to play and beautiful artwork to look at. It was also really clean which is a major plus for me. I LOVE LOVE LOVE Intentions Juice and Smoothie Bar and I will definitely be...

I truly wanted to love this place and support this business. I was thrown off by the child behind the counter in the high chair but more than that, customer service and professionalism is lacking. The music was so inappropriate I had to cover my child’s ears. The lady helping me noticed me covering my child's ears and went to back and had them change the song. After we were done and ready to leave. No one said “have a nice day or thanks for coming in”. If the owner of this establishment was there that day, then they should have come out personally. This is a business right???

I initially was interested in the cleanse but needed to check out this place first before dropping $125 and I’m glad I did. I did enjoy the juice I purchased but first impressions are everything and I am not impressed by what I saw that day. Please pay better attention to...