Papa Johns Pizza — Restaurant in Tallahassee

Manger Darrel is beyond rude …. I’m a door dasher after waiting 25 mins on an order he told me would take 5-8 I if mins I began to become frustrated …. I let the nice lady up front know I was becoming frustrated an trying to stay calm as I do have mental health issues I deal with an I was staring to feel very triggered….. I was talking with her when Darrell approached an inserted HIMself in OUR conversation telling me I could leave they were busy….. I asked the nice lady if anything I said offended her in any ways in which she replied NO. I then stated I’d be calling the general manager an corporate offices to inform them of this injustice ….. Mr Darrell must of felt some type of way , I asked him several times to stop speaking to me a trying to have to have the last word . It’s like he was trying to prove me to get out of character! I even stated that!!! The lobby was full of customers by the way…the customers food was ready Darrell refused to give the food to me to be delivered causing the customers food to now become cold…. And get this I was thrown out of the store . Darrell wouldn’t even answer the phone for door dash so the order could be cancelled on my end from being the delivery driver … I arrived here @ 6:45 pm Wednesday night am still here at7:20 an I can’t leave til the order has been cancelled….. but Darrell won’t answer the papa John phone for doordash even after I went an nicely ask him …if you hate your job Darrell just say that !!! I hope u have better days an learn to deal with stressful situations better than I what witness tonight … unless you trespass me you will see me again, so next time u better act right or it’s gonna be the same thing. Darrell stop trying to have the last word , that don’t make you or what your saying right…. A good manger knows how to be a leader , that was leadership I seen 👀Even your store rep said you was dead wrong …. Ijs do better or get a better job that doesn’t have you so stressed out that you take it out on your customers or drivers …. One thing about it you’ll need me to deliver for you again , to be honest that’s gonna be a order I decline . Do better Darrell papa John’s needs to hire better mangers all the store talk about how bad the Monroe an tharp location is ….. Word gets around Update : last night anther door dasher who was present during this escapade can into me at another location an asked me if I was alright after all that…....

I've Always loved Papa Johns, but I've never been to this location as I recently moved to this area of town. And I have to say unfortunately, that it was the worst pizza I have ever had in my entire life. The crust was so burnt yet rubbery that we couldn't even eat it. We had to pull the toppings off and eat them, which had absolutely no flavor and since the pizza was overcooked, the stuffed crust was terrible. I don't hardly ever order out anymore as I'm a widow on a very low income, So I was splurging and ultimately spent, including delivery fee and tip, $25 on one large pizza that was horrible. I should've just saved my money and bought groceries with that. I've learned my lesson.... don't go back...

This store is the absolute WORST! I have had so many problems with them that I can’t even list them all. I will, however , share the last straw event. I placed an order, waited over an hour and the tracking said that the pizza was delivered. But, it never came. I called them and they said they said the pizza never went out! Then they had the nerve to tell me that they had too many orders to make me a pizza. Mind you, I had already PAID for it!! Then I told them that I wanted a refund for the pizza I didn’t get and was told that they couldn’t issue refunds and I would have to call the district manager on Monday!!! WTH? Never never never will I order...