Starbucks — Restaurant in Tallahassee

Went in this morning to pick up a delivery order. There were three ladies working. The first time they packaged the order and forgot to put the second drink inside, i literally had to go back inside and it was just sitting behind the counter. That's fine . mistakes happen...went in a hour later to pick up another delivery and was ignored. They were mainly flirting with the men customers and having so much conversation no one asked me the name for the order, i literally stood there and was looked over for about 10 minutes as mainly this one girl kept saying she was the girlfriend of the men customers that was there. I saw my order sitting behind the counter , it only had to be packaged. But i was looked all over. Just standing right there in front of the counter. Finally i had to interrupt and ask if they had the order name and she goes "yea" and packaged it. She just sat it up on the counter while looking down. But i noticed any time she handed off the orders to the customers, she was more acknowledging and even calling them sweetie and baby. Poor service towards the delivery person i guess. Just because im delivering, im making money just like them and also i still have to deliver to the customers who ordered because they spent their money just like the customers inside the store. It was just weird. I love when that one little guy with the very distinctive voice works. He's nice to the customers and the delivery drivers. He make sure he acknowledge everyone. He's very efficient and courteous to EVERYONE. He multi-task very good.

Edited : went back in the other day to pick up a delivery order. The young lady that always have the different hair colors, this time its pink. She greets me, i gave her the order name then she says they have to package it. Then proceeds to make every order and ignore me. I waited for a good while. Once i stood up and went to the counter, the other young lady assisted me and all she had to do was put the green sticker on the bags...thats it, then she handed em to me. So my order was READY the whole time. Mind you, this is not the first time the girl with the dyed hair has done this... another time my order was ready but she cleared out the store before giving me my order. So i...

I visited Starbucks today on my way to an appointment, which I was late for expecting a quick stop. Unfortunately, it took over 20 minutes to receive 2 drinks and a bakery item. One of the drinks was incorrect, with the barista blaming the cashier. After waiting for the correct drink, my daughter was satisfied with it.

We also ordered a banana nut bread, a quick machine preparation. Despite waiting over 10 minutes, we were informed it takes 8 seconds in the machine. I had to inquire about our order after hearing other customers' complaints. The staff mentioned another person was handling the orders. After a bit more waiting, I approached the barista, who was mopping behind the register, and thats was when he informed me it takes 8 second in the machine. Sarcastically 😬

Throughout the wait, my order was not even placed in the line. This isn't the first time I've encountered issues at this Starbucks. While I wanted to give it another chance, I may prefer going to Target Starbucks in the future due to below-average customer service, ambiance, and drinks. Despite being a Starbucks enthusiast, the experience was disappointing.

I believe upper management intervention is necessary to improve the store's operations. It is currently poorly managed and understaffed.

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I never leave negative reviews or have even publicly complained about customer service before (I know food/beverage retail is tough and always am kind to the employees), but I have to say I was really disappointed today. There was one nice female cashier, but everyone else was pretty rude to me (for no reason...). After ordering, I was curious and asked the male at the cashier if he knew why some of the drinks were not available to order over the mobile but are available in person. I didn't complain or have any kind of attitude, and I waited to ask when nobody was behind me in line.

While the male cashier and another female barista explained why (they basically joined in and talked at me at once, lol), they just seemed really bothered and annoyed (mind you, I only asked the male cashier when I was confused). When I sat back down, I watched the next 4-5 customers arrive in the next 10 minutes and all of them were treated WAY nicer by those two than I was. I don't know if it's because I was Asian, or I somehow did something... it was just a really off-putting feeling that I have never...