I just came from there and Iāve always loved everything here. Iām standing at the register trying to redeem my birthday rewards, however they couldnāt due to me not updating my old number to new number which I understood like okay no worries. It takes a day to verify the old account. However I remember I did update this already and registered my new number⦠I pulled up my birthday text message and my cashier ended up redeeming it after calling my new contact number to verify. Apparently it was just a misunderstanding and she wasnāt supposed to redeem my new number no matter if it was in the system. Jan or I think thatās her name, a bit of an older lady⦠I think the owner because I remember her since dededo or when they first opened tamuning. She tells the cashier in front of me and another customer present⦠didnāt I tell you this before you canāt redeem until I approve ā again I understand. But she proceeds and tells said cashier in front of me thatās coming out of you, you guys are gonna pay for that because Iām not paying for it. She didnāt have to be rude, I paid anyway because we travelled from the southern end just for a bubbly tea craving but her customer service was definitely frowned upon on this beautiful Sunday. It was literally nothing to make a big deal of I just felt she couldāve handled that behind closed doors or had someone else take over to correct the mistake with the cashier elsewhere. Again just a rant I still happily paid my drinks and walked out still loving it. Just wish customer service from Jan wouldāve been more polite to not just me the customer but her employees as well....
Ā Ā Ā Read moreWalked in on a whim with my sister and the staff was so friendly and helpful! I got the Mango Tea with Strawberry popping bobba which is a wonderful combination I recommend! Sister got the Brown Sugar Milk Tea with Tapioca, I think its got so much flavor š. We both enjoyed our...
Ā Ā Ā Read moreGot an Avocado Shake ($5.95) but realized that they use only powder, not real fruit. It still tasted good but artificial. I think all their shakes and drinks use powder, except maybe...
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