KFC — Restaurant in Taylor Mill

Only gave one star because zero isn't an option. I wish I would have read the reviews before I stopped here. I placed my order and the employee had to ask for help because he did not understand how to do his job. Another person came over to help, my order was placed and I waited, waited, and waited. The order came out for a $5 Extra Crispy Tender Fill-Up box with out the potatoes, biscuit, cookie, or honey mustard sauce. When I asked for the rest of my order I was told they were "out of mashed potatoes" to pick something else. The other employee came over and dished up a small container of potatoes, not what was supposed to be included. I never got the biscuit or honey mustard. They started to argue over who messed-up my order and I left. When I got home there were 2 dried up, soggy crusted pieces of chicken and two nuggets. I've had frozen and microwaved chicken that tasted better. In fact, the chicken in my order looked like frozen, TV dinner chicken. There was nothing even remotely close to "extra crispy" for the coating. My husband's Zinger sandwich had broken bits of taco shell in the wrapper. The kitchen was dirty and the employees are in great need of an effective manager. This place needs new management and front line employees in a hurry. Do not eat here unless you like...

I’ve been in an abusive relationship with this kfc/Taco Bell for over two decades. I wish I could quit them but sadly I love fried chicken and tacos way too much. The restaurant, much like our relationship, has its ups and downs. The good times are good and the bad times are bad. Currently we are in a slump. If you go when the young kids are working, you might as well roll the dice to see what you end up with. Could get tacos, could get chicken. Maybe everything you paid for is in the bag and maybe you get all the way home only to find out someone doesn’t get to have KFC for dinner. PB&J’s all around. I get it, teenagers don’t care about customer service but if I had a dollar for every time I got a chicken sandwich with the worlds crunchiest bun and the saddest chicken strip, then I could open my own franchise. I ask for a chicken little sandwich and they find that shriveled chicken strip that’s been hiding out in the warmer for a week paired with a bun that could double as a brick. Delicious. If you go when the “grownups” are working, then you have a chance. Also the taco beef is grade “D” which basically means it is one step up from dog food and is the lowest grade you can legally sell to humans. I mean I’m still going to eat it but wanted...

I don’t know why this place is so bad but it has just went way down hill the past few years it just gets worse and worse. I don’t know why it’s absolutely impossible for them to get an order right, but I am yet to receive a correct order. On this visit they didn’t give me my sides….none at all. Gas is 5$ a gallon and my husband had to drive all the way back there to get the sides for our dinner and the manager was extremely rude and it was the middle of the day. It wasn’t like it was opening or closing time. So we had to make 2 trips and the only thing we got that we didn’t pay for was the managers attitude. Like it was our fault.. on top of that or Doritos locos tacos were all smashed… I just feel like no one that works there cares at all… I won’t be going back. I deserve respect regardless if I spend 2$ or 200$. I am a paying customer and my food should be prepared as if it was their own. So that being said I will be driving the extra 6 miles to another location😁 hope this...