Today was our second and last time ordering from Tubby’s. The first time it was good, ready when it said it was ready and correct . Today was a complete failure. After ordering, we received the message letting us know it would be ready at 5:20 pm. As I was driving there, I received a text informing me the meal was ready. Upon arrival at the sneaker, as the “Drive thru only” sign was lit, I waited a short time and was told to move to the window , where I was addressed after a minute and told my cheese curds were in the fryer, it’ll be a minute. “Cool, fresh curds”… so in 5 minutes the gentleman brought me a bag and said “here’s your order” and walked away. After looking in the bag, it was obvious my wife’s fries were missing, I opened the window and got his attention again. Another 5 minutes and I was on my way. When I got home, my order was ver clear, in the comments it was spelled out but I got NO cheese . Besides all that, look at the sketch window, big tip jar out there and some random insurance card stuck to the...
Read moreI hadn’t had Tubby’s for quite some time and thought I’d give them a shot. The french fries were nice and crispy. The Mac and cheese bites weren’t terrible but don’t stay hot for very long. I love a gooey interior but these had cooled quickly. I also feel like I was conned into getting the XL Philly sub by being told it was bigger than the large jumbo. It wasn’t. I also had mushrooms added but they were forgotten. The taste was also nearly nonexistent. Very bland. This will be the last time I get a cheesesteak here, especially when Jersey Mike’s is just a little further up the street. A far superior sandwich in every way. A giant is larger in amount of meat and cheese and veggies as well as size. Even getting double meat like I usually do only makes it about two dollars more than the Tubby’s XL sub. I also always get a lot of extra onions and mushrooms. The onions really make the sub. AWESOME flavor, too. Also much better...
Read moreOn October 25, 2024, I placed my order online which requires payment. When my daughter went in to pickup the order she was told she needed payment. I placed my order online to conserve on time since we had an appointment. Please retrain your staff. It's bad enough I am paying $43 for 3 regular sandwiches and I'm not dining in and did not order a side or drink. Plus, that bread is not their normal bread. I know the owner owns the Scooters next door which I stopped patronizing because on 3 occassions I bought hot tea with sugar and the employees didn't even stir the tea so all of the sugar was sitting at the bottom.
Just because you have the resources to open a business doesn't mean you need to...
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