THE PRESS ESPRESSO — Restaurant in Temecula

Ok first and foremost, I think the coffee and food here is spectacular; their cold brew is amazing and there is a nice variety of specialty drinks that add flair to the cafe. My issue with this cafe is the inapt interior planning and seating arrangements. This location has a particularly longer and narrow space, so it’s more challenging to plan ample seating. Realistically there are only three decent places to sit down and get some work done or chat with a friend. Those places are the three circular tables to the immediate right when you walk in. The other 3/4s of the cafe is wasted space. There is an odd couch sitting in the middle of the floor that 2 strangers certainly won’t share. Past that, there is a small narrow table with uncomfortable stools. My biggest problem is the back right corner; it’s a long, rectangular bench with NO tables to work or put your drink down comfortably. Also the huge coffee bean bags in the middle of the floor give the illusion that the space is even more cramped and narrow. It pains me because there is just so much wasted space and a ton of potential if some decent planning went into this shop. People come here to be productive, and it’s unfortunate when I can’t find a decent place to get some work done. Sorry for the rant. Get rid of that back corner bench and put a big...

A friend and I stopped in this coffee roaster before heading to a soccer tournament nearby. I ordered the iced shorty with whole milk and my friend had the hot mocha latte. I also ordered a blue berry scone

The iced shorty was a first for me, and I liked the concept. It's an iced espresso with less water to give it a stronger and more robust coffee bean flavor. It was perfect for what I was looking for. My friend said his mocha was excellent.

The scone was okay. The burned when they warmed it up. I was surprised they did not offer me a new one. It tasted okay, but the texture of the scone was off given they over heated it.

The service was good, but they needed to keep one person at the register and the other two focused making beverages and serving baked goods. Here, one takes an order, prepares the item, then when the other person is done making their item, they go to the register and take an order, and the cycle continues. The problem was there's a lag when ordering, especially when all three employees are working on an order.

The place had seating inside...

They have a problem making hot lattes here. They usually aren’t hot enough. I’ve gotten several warm lattes. Outside of winter they always make my latte iced for some reason- even when I specify hot. When I bring this to their attention & politely ask them to remake it, they never apologize and give attitude. Today they had to remake my latte, because they made it iced AGAIN- when they remade it instead of using oat milk, they made ot w/ regular milk. The issue is frustrating as they aren’t the fastest coffee shop so these mistakes can cause significant wait time. The staff isn’t friendly & oftentimes rude. Their coffee is actually very good & I enjoy their space, but I wish they would improve customer service!

*update- I have decided to skip Press altogether in the future. The customer service just keeps getting worse. Today the barista made the wrong drink- a matcha latte instead of regular latte. As usual, they did not apologize, I had to wait (extra to remake) and I received attitude on top of that. Seriously what has happened to customer service?? Done...