La Fogata Mexican Restaurant — Restaurant in Tennessee

It seemed like a nice atmosphere when we walked in. There was a couple at the table outside and my husband and I were the only customers on the inside. The waitress we had barely spoke to us and never smiled. We ordered 2 pineapple drinks, which were good. The only thing good. We had to ask for water. It took awhile to get our order even though we were the only ones in the restaurant. I ordered the tamale plate and on my first bite I didn’t like it. I took another bite hoping I could just eat it but I didn’t like it at all. My husband ordered the fajita, so I asked for the manager and asked if she could take the tamale dinner back and I told her my husband and I would share his fajitas. I didn’t think it would be an issue since I took only 2 bites but the manager told me that she can take it back but she can’t take it off the ticket because I chose it on off the menu. I said” what do you mean? I didn’t really eat any of it and I don’t like the taste(and I’m not a picky eater) I told my husband as she walked away that I was giving this restaurant a bad review. Then the manager came back and took it off our ticket. I said,”if you went out to eat and you took a couple of bites of food and it wasent good, wouldn’t you send it back? I never heard of such a thing. The waitresses there were not friendly and didn’t even smile one time. What happened to the customer is always right? We will never go back to this restaurant and now I know why it...

I come to this restaurant whenever I’m in town and usually the service is good. However last night the service was TERRIBLE. I always order the same thing when I come. Nacho supreme with NO MEAT. Instead of the server writing down our order she decided to memorize it which cause all of our food to be wrong. When I told her that my order was wrong she then tried to argue with me about it. She brought out a nacho that had only beans and onions and bell peppers. I tried to explain to her that it wasn’t correct and those items don’t come on a nacho supreme. She continued to try to argue and tell me I was wrong. It wasn’t until the manager came with the menu and showed her that the order was incorrect. Server never apologized. I asked for them to cancel the order (you know these restaurants hate that) instead the manager said they’ll make me a nacho FRESH. Instead of them doing so, they decided to pick off some of the onions and bell peppers then add the lettuce tomato jalapeños and sour cream. Because they picked off the onions and bell peppers there were still some left on it. I have a food allergy to onions. I’ve taken pictures and I will be suing! I have everything documented. I have videos and photos

UPDATE: one year later. Tried to give this place another chance while I was in town and ended up having dinner with FLEAS! They don’t have gnats, they have FLEAS flying around the place. It’s so...

The food was very poor for a Mexican restaurant. You could get better and tastier food from Taco Bell. My wife had a steak chimichanga and it being hot is about the best thing that can be said about it. I ordered a Molcajete and it was terrible. The whole dish was drowning in the fatty grease from their steak and pork they put in it. The cheese they cut off to go on top was still cold and never melted. The beef and pork was exceptionally fatty. The chicken was like eating a grease soaked sponge. We ordered a hamburger for our son. It looked like they wrapped it in foil, bun and all to cook it. The meat was dry and terrible on the oversized bun that was hard. Even the rice and beans that are normally consistent at every restaurant like this were bad. The beans were runny, almost soupy. Our waitress could not seem to understand that we wanted unsweetened tea either. Each time we asked for unsweetened tea, no less than three times, she returned with sweet tea. Maybe we will try this place again, but not for some time. I can’t stress how much we did not enjoy...