Domino's Pizza — Restaurant in Texas

I never thought I’d be writing a review like this, especially about a place I’ve been coming to for three years. My family and I have always enjoyed Domino’s it's been our go-to spot for Friday night dinners, celebrations, or just a quick bite. But after my most recent experience, I’m heartbroken, upset, and honestly in disbelief.

Every time I’ve had to deal with Jake, the experience has been nothing short of terrible. He is consistently rude, dismissive, and seems like he’s bothered just by the fact that customers are even there. I’ve always tried to be patient and give the benefit of the doubt maybe he’s having a bad day, maybe he’s stressed but enough is enough. It’s every single time. The way he treats customers, especially loyal ones, is completely unacceptable.

What hurt the most was this last visit when Jake was downright rude to my child. A kid. My child simply asked about the pizza being late, and Jake snapped back with a nasty tone that shocked both of us. I was stunned. My child looked hurt and confused, and as a parent, that’s something I won’t forget. It takes a lot for me to feel this shaken, but no child deserves to be talked to like that – especially not in a place that’s supposed to be family-friendly.

Jake shows no people skills, no patience, no courtesy nothing that reflects the values of good customer service. His attitude is cold, condescending, and at times even aggressive. The way he acts, it’s as if the customers are a burden, not the reason the business exists.

And let’s not even talk about the food when he’s handling the order it’s consistently wrong, cold, or slapped together without care. It almost feels intentional at this point. I’ve spoken up about it before, but nothing changes.

I’m writing this review because I want management and whoever needs to see this to understand the emotional toll this has taken on us. I’ve stayed loyal to this Domino’s for years, and it’s painful to feel so disrespected and dismissed, especially when my child is involved.

I sincerely hope this is taken seriously. No customer should have to feel this way. I won’t be returning until there is real accountability and change. Jake’s behavior is not just poor service it’s unprofessional, hurtful, and completely unacceptable. I also would love the number to the corporate office and would like to be contacted IMMEDIATELY about the constant...

Very nice staff when I entered the store. Did not know that memphis barbecue pizza on the menu but that was OK. I have ordered on line and pizza always good. All the staff polite and cudos to the General Manager. Highly recommend this place.

As of 5_29/22, I will not order from this Dominoes again. I came into the store to order pizza and inquired about could I redeem my pizzas that had accumulated. Hay (asst manager) was rude and I perceived him to be arrogant with zero people skills. Ke kept on saying you have to use the app I told him that I would 0ay and it was no problem. I was just asking. I did not know. I will order from another store and will never call this store again. . is a shame that it has deteriorated in 5 months to this kind of service . Mr. General Manager, word spreads...

I would have given a zero stars if available. Angel at the 6211 Barker Cypress location is and has always been`` rude. I frequent this Dominoes since is very close to home and I make it a point to be nice because of his unpleasantness, but today took the cake! He made this crust bites full of grease, which were suppose to be garlic twist. There was absolutely NO bread in them. When I requested he remake them larger, his response was "Your just gonna get the same thing". WHY?? Why couldn't you make them better. At least make them the size of those in the advertised pic? I attempted to ask if he could make the cheese bread without cheese and he stood directly in my face and ignored me! I understand working with the public can be challenging, but IF YOU'RE NOT SERVICE ORIENTED GET A...